CAHPS Database Online Reporting System

The CAHPS Database Online Reporting System is a Web-based platform for viewing results from the Health Plan Survey and the Clinician & Group Survey (CG-CAHPS). The reporting system presents results for composite measures, rating measures, and individual survey items, organized according to survey version and field period. Displays include:

  • "Top Box" Scores
  • Bar charts
  • Trending (Health Plan only)
  • Chartbook
  • Percentiles
  • Report Builder

Participation in the CAHPS Database is free and open to all survey users on a voluntary basis. Organizations that contribute data receive a Private Feedback Report in Excel that displays their own results compared to the overall average. Contributors also have access to technical assistance through the CAHPS User Network.

Page last reviewed April 2018
Page originally created March 2012
Internet Citation: CAHPS Database Online Reporting System. Content last reviewed April 2018. Agency for Healthcare Research and Quality, Rockville, MD.