Comparative Reports on Hospitals

The following reports are examples of comparative information on the quality of care provided by hospitals.

Report Title: Hospital Compare

Web Site: https://www.medicare.gov/hospitalcompare/search.html. Accessed December 4, 2015.

Developer: Centers for Medicare & Medicaid Services (CMS)

Developer Type: Federal government

Location: United States

Synopsis: Hospital Compare offers information on the quality and cost of care provided at Medicare-certified hospitals in the United States. The information provided on the Web site includes patient experience, whether the hospital provides timely and effective care, complications that have occurred after surgical procedures at the hospital, use of medical imaging, and readmission and death rates. Hospital Compare reports an summary star rating for patient experience based on the eleven HCAHPS (CAHPS Hospital Survey) measures. The Web site also has information on how hospital payments for heart attack patients, heart failure patients, and pneumonia patients compare to the national average. Hospital performance data is presented using bar graphs, numeric data and descriptive information.

Report Title: Quality Check

Web Site: http://www.qualitycheck.org. Accessed December 9, 2015.

Developer: The Joint Commission

Developer Type: Health care accreditor

Location: United States

Synopsis: Quality Check is a searchable report that can be used to find Joint Commission-accredited health care organizations in the United States. The report includes the following information: accreditation and certification decision; National Patient Safety Goal compliance; National Quality Improvement performance goals; patient experience data; hospital 30-day mortality rates and 30-day readmission rates for heart attack, heart failure and pneumonia; and special quality awards received. The National Quality Improvement performance goals are based on key quality of care indicators in the following areas: children’s asthma care, heart attack, heart failure, community acquired pneumonia, pregnancy and related conditions, surgical care improvement project for infection prevention, stroke care, venous thromboembolism, and inpatient psychiatric services. For process measures, the report displays the hospital’s number of eligible patients, the hospital’s rate, and the nationwide average rate. For outcome measures, the report shows the hospital’s number of eligible patients, the hospital’s actual rate, and the hospital’s expected rate.

Report Title: Leapfrog Hospital Ratings

Web Site:  http://www.leapfroggroup.org/ratings-reports. Accessed June 14, 2016.

Developer: The Leapfrog Group

Developer Type: Non-profit employer-sponsored health care quality organization

Location: United States

Synopsis: Leapfrog Hospital Ratings include a comparative report on the performance of adult and free-standing pediatric general acute care hospitals in the United States that have voluntarily completed the Leapfrog Hospital Survey. This survey collects safety, quality, and resource use information related to inpatient care management, maternity care, high-risk surgeries, medication safety, and hospital-acquired conditions.

Report Title: Hospital Safety Score

Web Site: http://www.hospitalsafetyscore.org/. Accessed June 14, 2016.

Developer: The Leapfrog Group

Developer Type: Non-profit employer-sponsored health care quality organization

Location: United States

Synopsis: In its Hospital Safety Score Web site, the Leapfrog Group assigns scores to more than 2,500 general acute care hospitals in the United States to indicate how safe they are for patients. This score, which is generated twice annually, represents a hospital’s overall performance in keeping patients safe from preventable harm and medical errors. It is based on 30 national performance measures from the Leapfrog Hospital Survey, the Agency for Healthcare Research and Quality (AHRQ), the Centers for Disease Control and Prevention (CDC), the Centers for Medicare and Medicaid Services (CMS), and the American Hospital Association’s Annual Survey and Health Information Technology Supplement. Publicly available data from CMS, the Leapfrog Hospital Survey, and secondary data sources are weighted and combined to produce a single, consumer-friendly composite score that is presented as an A, B, C, D or F letter grade.

Report Title: Wisconsin CheckPoint

Web Site: http://www.wicheckpoint.org/Home_main.aspx. Accessed June 14, 2016.

Developer: Wisconsin Hospital Association

Developer Type: Hospital association

Location: Wisconsin

Synopsis: Wisconsin CheckPoint reports on the quality and safety of 127 acute care and specialty hospitals in the state that voluntarily participate in the CheckPoint program. Checkpoint includes clinical quality and safety indicators, as well as patient experience of care measures from the CAHPS Hospital Survey. Hospital performance on these measures is displayed using numeric data in table form. The report shows the hospital’s performance, as well as the national average, state average and  state benchmark.

Report Title: California Hospital Quality Reports (multiple topics)

Web Site: http://www.oshpd.ca.gov/HID/DataFlow/HospQuality.html. Accessed June 16, 2016.

Developer: California Office of Statewide Health Planning and Development

Developer Type: State agency

Location: California

Synopsis: The Healthcare Information Division of the California Office of Statewide Health Planning and Development has multiple reports on the quality and outcomes of the care provided by hospitals in California. The reports include the AHRQ Quality Indicators (Inpatient Quality Indicators, Patient Safety Indicators, Pediatric Quality Indicators, Prevention Quality Indicators) as well as indicators of mortality, inpatient volume, and utilization. Other measures reported on include coronary artery bypass surgery outcome data, heart attack outcomes, intensive care unit outcomes, and preventable hospitalizations. The reports use a variety of data presentation strategies.

Report Title: CalQualityCare.org

Web Site: http://www.calqualitycare.org/. Accessed June 14, 2016.

Developer: California HealthCare Foundation

Developer Type: Foundation

Location: California

Synopsis: The CalQualityCare.org Web site provides quality ratings of California hospitals. The information provided on the Web site includes patient experience, patient safety, readmissions, infections, complications, death or mortality rates, and timeliness and effectiveness for various conditions and procedures, such as labor and delivery, cancer surgery, organ transplant, heart attack, angioplasty, and heart failure. The Web site has tips and checklists on how to choose a health care provider, questions to ask, how to pay for care, and what to do if something goes wrong. It also offers comparative information on home health agencies, medical groups, nursing homes, assisted living, hospice services, services for people with developmentally disabilities and adult day care.

Report Title: NYS Health Profiles

Web Site: http://profiles.health.ny.gov/hospital/index. Accessed June 16, 2016.

Developer: New York State Department of Health

Developer Type: State agency

Location: New York

Synopsis: NYS Health Profiles offer information on how hospitals in New York perform on quality measures such as complication rates, death rates, emergency department timeliness, hospital-acquired infections, readmission rates, timely and effective care, and patient experience. Hospitals are required to provide information about childbirth practices and procedures. The Web site has information on the number of times surgeries and procedures were performed, as well as information on complaints, citations and enforcements received by hospitals. Hospital performance measures are displayed using charts, tables, numeric data, symbols, and descriptive information. NYS Health Profiles also report on the quality of care provided by nursing homes, home care agencies, hospices, and physicians in New York.

Report Title: Norton Healthcare Quality Report

Web Site: https://nortonhealthcare.com/Pages/qualityreport.aspx. Accessed June 16, 2016.

Developer: Norton Healthcare

Developer Type: Health system

Location: Kentucky and Southern Indiana

Synopsis: The Norton Healthcare Quality Report has information on the cost and quality of hospitals that are part of Norton Healthcare in Kentucky and Southern Indiana. Quality measures that are reported on the Web site include antibiotic susceptibility, cancer survival rates, childbirth, preventive care, and patient safety. The report also includes information on patient satisfaction with the admission/registration process, facilities, food, interactions with nurses and physicians, discharge process, personal issues, overall assessment of the care provided, and other services. Hospital performance measures are displayed using charts, tables, numeric data, symbols, and descriptive information.

Page last reviewed December 2016
Page originally created December 2016
Internet Citation: Comparative Reports on Hospitals. Content last reviewed December 2016. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/cahps/consumer-reporting/rcc/hospitals.html