Creative Strategies To Improve Patient Care Experience
April 18, 2019
12:00–1:00 p.m. ET
This Webcast from the Agency for Healthcare Research and Quality (AHRQ) will provide an overview of one study using nurse care coordination as a strategy to improve patients' experience with primary care. Speakers will discuss the role of staff's creative ideas in improving patient care experiences generally, the challenges for organizations that these ideas entail, and ways to address these challenges.
Ingrid Nembhard, Ph.D., M.S.
Fishman Family President's Distinguished Professor
Associate Professor of Health Care Management
The Wharton School
University of Pennsylvania
Yuna Lee, Ph.D., M.P.H.
Department of Health Policy and Management
Columbia University Mailman School of Public Health
Susan Edgman-Levitan, P.A.
John D. Stoeckle Center for Primary Care Innovation
Massachusetts General Hospital
Page originally created March 2019