New Podcast Discusses Common Concerns About CAHPS Surveys
Can patients really report on the quality of the care they receive? Do patients’ expectations affect how they respond to CAHPS survey questions about their providers? Is there a tradeoff between positive patient experiences and favorable clinical outcomes?
To help users of CAHPS surveys address these and other questions, the Agency for Healthcare Research and Quality (AHRQ) has released a new podcast: “CAHPS Surveys: Sorting Fact From Fiction,” featuring Rebecca Anhang Price, Ph.D.
The podcast and transcript are available here.
Learn more about these issues:
- “Should Health Care Providers be Accountable for Patients’ Care Experiences?” in the Journal of General Internal Medicine.
- “Examining the Role of Patient Experience Surveys in Measuring Health Care Quality” in Medical Care Research and Review.
Page originally created September 2016