AHRQ Protocol for Gathering Patient Comments on Experiences With Care

In January 2017, AHRQ released a new set of five open-ended questions for obtaining patient comments using the CAHPS Clinician & Group Survey (CG-CAHPS). These questions, called the Patient Narrative Elicitation Protocol (beta version), prompt survey respondents to tell a clear and comprehensive story about their experiences with their health care provider and the staff in his or her office.

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Page last reviewed March 2017
Page originally created January 2017
Internet Citation: AHRQ Protocol for Gathering Patient Comments on Experiences With Care. Content last reviewed March 2017. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/cahps/news-and-events/news/news2017-1.html