Aligning the Implementation of Ambulatory Care Surveys

Recognizing the challenges posed by multiple requirements for patient experience survey results, the authors of a Health Affairs blog post make a case for greater alignment in patient experience measurement and reporting. Specifically, the authors call on major stakeholders and survey users to reduce the burden of surveying on ambulatory care practices and patients through greater consistency in survey content, sampling strategies, survey administration methods, and the reporting of survey results.

Read the blog: Shaller D, Zema C, Salam F. The Pathway To Sustainability: Aligning Ambulatory Patient Experience Survey Implementation. Health Affairs Blog, September 3, 2015. Available at: http://healthaffairs.org/blog/2015/09/03/the-pathway-to-sustainability-aligning-ambulatory-patient-experience-survey-implementation/

Page last reviewed March 2016
Page originally created April 2015
Internet Citation: Aligning the Implementation of Ambulatory Care Surveys. Content last reviewed March 2016. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/cahps/news-and-events/newsitem14.html