Read about the American Indian Survey
The CAHPS American Indian Survey was originally created to achieve two purposes: To assess patients' experiences with tribal outpatient clinics or other clinics with similar settings and to support the clinics in their efforts to evaluate the need for internal quality improvements.
No supplemental items are available for this particular survey. Users are free to add supplemental items drawn from the CAHPS Clinician & Group Survey, but items may need to be modified to work in this questionnaire.
- To download the American Indian Survey and analysis programs, go to: Get the American Indian Survey and Instructions.
- Instructions for administering this survey are not available. However, users of this survey can adapt instructions that were developed for the Clinician & Group Survey: Get Clinician & Group Survey and Instructions.
- For assistance in adapting the instructions from the Clinician & Group Survey, please contact the CAHPS Help Line at firstname.lastname@example.org or 1-800-492-9261.
Quality Measures from the American Indian Survey
The American Indian Survey produces the following measures of patient experience:
- Getting care quickly.
- Getting needed care.
- How well health professionals communicate.
- Helpful, courteous, and respectful office staff.
- Guidance about your personal health.
- Perceived discrimination because of tribal affiliation.
- Shared decisionmaking.
- Coordination of care.
- Patients' rating of the provider.
- Patients' rating of the clinic.
In collaboration with the Choctaw Nation Health Services (CNHS), the Agency for Healthcare Research and Quality (AHRQ) and RAND Corporation developed a survey instrument that would allow the CNHS to assess patients' experiences with Choctaw Nation health care facilities. While this survey was created to meet the needs of the CNHS, it has been slightly revised to work for other tribal populations. Like all CAHPS surveys, it is in the public domain and available for use by other organizations.
The CAHPS American Indian Survey was adapted from an early version of the Clinician & Group Survey. However, in order to meet the circumstances and needs of the American Indian population, it differs from its source in three ways:
- By incorporating topics that are important to this population, such as discrimination.
- By not covering some topics in as much detail.
- By using some different terminology (e.g., "health professional").
Learn about the development of the American Indian Survey.
Page originally created June 2013