Get the Dental Plan Survey and Instructions

From this page, you can download the files needed to conduct the CAHPS Dental Plan Survey.

To learn about the documents available to support your use of the Dental Plan Survey, read: What's Available for the Dental Plan Survey (PDF [ PDF file - 148.92 KB];  PDF Help).

Users of this survey can adapt some instructions that were developed for the CAHPS Health Plan& Surveys: Get Health Plan Surveys and Instructions. For help in adapting these instructions to the Dental Plan Survey, please contact the CAHPS Help Line at or 1-800-492-9261.

Download the Dental Plan Survey and Instructions: (ZIP [ compressed file archive - 1.83 MB]). Use this survey to ask adult enrollees in dental plans about their experience with the plan, dentists, and their staff. Read about this survey at

How do you unzip this file? To unzip the zipped file, double-click on the file name. If you do not have a zip file utility already installed on your computer, you can get one from the many vendors on the Internet that have zip file format utilities for Windows®, Mac®, Linux, and Unix.

Contents of the ZIP file

What's Available for the CAHPS Dental Plan Survey
Find out what documents are available to support your use of the Dental Plan Survey.


Dental Plan Survey
Includes the questionnaire for an adult population; available in English only.

Guidance Documents

Translating CAHPS Surveys
Explains how to translate CAHPS surveys from English into another language in a cost-effective yet culturally competent manner.

Instructions for Analyzing Data from CAHPS Surveys
Provides general guidelines for using the CAHPS analysis program (known as the CAHPS macro).

SAS Document Package
Includes SAS® files needed for the CAHPS analysis program.

Patient Experience Measures for the Dental Plan Survey
Provides a list of the composite and rating measures that can be used for public and internal reports of survey results; tables indicate which survey items are included in each measure.

Where are the files? The files you requested have been transmitted to your default download folder, unless you selected a different folder during the download process.

Any questions? Contact the CAHPS User Network at or 1-800-492-9261.

Page last reviewed March 2016
Page originally created September 2013
Internet Citation: Get the Dental Plan Survey and Instructions. Content last reviewed March 2016. Agency for Healthcare Research and Quality, Rockville, MD.