Compare Survey Data
The CAHPS Database gathers survey results from Health Plan Survey users across the country and then reports aggregated data in an Online Reporting System that all survey users can use to identify strengths and weaknesses in their own performance.
In the Online Reporting System, you can find the following information:
- Frequencies show the distribution of scores for all response options and allow users to run custom displays by selected respondent and plan characteristics.
- Bar charts display a graphical distribution of survey results that show the top, bottom, and middle response categories.
- Trending displays results across the two most recent years of data for composites, overall ratings and individual items.
Also, a Report Builder allows users to create custom downloadable reports.
All users of the Medicaid Survey, including Medicaid and SCHIP health plans and State Medicaid agencies, are invited to submit their survey results to the CAHPS Database. Participating in the CAHPS Database entitles you to view your organization's results compared to benchmarks drawn from National, regional, and product-type distributions.