Compare Survey Data

The CAHPS Database gathers survey results from Health Plan Survey users across the country and then reports aggregated data in an Online Reporting System that all survey users can use to identify strengths and weaknesses in their own performance.

Find Comparative Data in the Online Reporting System

In the Online Reporting System, you can find the following information:

  • Frequencies show the distribution of scores for all response options and allow users to run custom displays by selected respondent and plan characteristics.
  • Bar charts display a graphical distribution of survey results that show the top, bottom, and middle response categories.
  • Trending displays results across the two most recent years of data for composites, overall ratings and individual items.

Also, a Report Builder allows users to create custom downloadable reports.

Participate in the CAHPS Database

All users of the Medicaid Survey, including Medicaid and SCHIP health plans and State Medicaid agencies, are invited to submit their survey results to the CAHPS Database. Participating in the CAHPS Database entitles you to view your organization's results compared to benchmarks drawn from National, regional, and product-type distributions.

Page last reviewed March 2016
Page originally created October 2011
Internet Citation: Compare Survey Data. Content last reviewed March 2016. Agency for Healthcare Research and Quality, Rockville, MD.