National Advisory Council: Susan Edgman-Levitan Biography
Executive Director, John D. Stoeckle Center for Primary Care Innovation
Massachusetts General Hospital
Susan Edgman-Levitan, PA-C, is Executive Director of the John D. Stoeckle Center for Primary Care Innovation at Massachusetts General Hospital, a lecturer in the Department of Medicine, Massachusetts General Hospital (MGH), and an Associate in Health Policy, Harvard Medical School.
Prior to MGH, Susan was the founding President of the Picker Institute. A constant advocate of understanding the patient’s perspective on healthcare, she has been the co-principal investigator on the Harvard Consumer Assessment of Healthcare Providers and Systems (CAHPS) study, and is a member of the Lucian Leape Institute at the Institute for Healthcare Improvement (IHI) and Senior Fellow at IHI. She is an editor of Through the Patient’s Eyes, a book on creating and sustaining patient-centered care, The CAHPS Improvement Guide, and co-authored the Institute of Medicine 2006 report, The Future of Drug Safety: Promoting and Protecting the Health of the Public.
Ms. Edgman-Levitan serves on several boards and national advisory committees, including the ABIM Council and the ABIM Foundation, and the Primary Care Collaborative. In 2007, she received the Leadership and Innovation Award from the Center for Information Therapy and the 2016 Inaugural Richard Nesson Award from the Massachusetts Health Quality Partnership.
Susan holds degrees from the University of Michigan and the Duke University Physician Assistant program, where she received the Distinguished Alumni Award and inducted into the Duke University Medical Center Hall of Fame, in 2004.
Contact Information:
Massachusetts General Hospital
16th Floor
100 Cambridge Street
Boston, MA 02114
Phone (617) 643-3931
Email: sedgmanlevitan@mgh.harvard.edu
