The Agency for Healthcare and Quality (AHRQ) offers practical, research-based tools and other resources to help a variety of health care origanizations, provider, and others make care safer in all health care settings. AHRQ's evidence-based tools and resources are used by organizations nationwide to improve the quality, safety, effectiveness, and efficiency of health care. Improving health care quality by increasing the capacity of small primary care practices to implement the best clinical evidence is our aim. These tools and resources can be searched by the key drivers and the change strategies of the EvidenceNOW Key Driver Diagram.
This workflow shows how medical assistants can provide a check to ensure that evidence-based care is delivered by identifying patients with heart disease who, according to protocol, should have, but have not, been prescribed aspirin.
This overview outlines the benefits of cross-training primary care staff and provides useful examples of cross-training. Cross-training promotes team empowerment by expanding staff’s roles to create a more efficient medical practice environment.
This manual provides a training curriculum that teaches medical assistants (MA) to take on an expanded role in the primary care team by doing more during the rooming process, from reviewing medications, to goal setting, to patient education.
This resource explains the basics of implementing panel management, whereby patients are assigned to care teams that take responsibility for ensuring patients receive care that is consistent with current evidence.
This resource explains how to create and maintain standardized, up-to-date patient problem lists in electronic health records (EHRs) in order to improve practices’ ability to generate accurate quality improvement data.
This recorded webinar discusses how to create a joyful environment in primary care practices for both providers and patients. It suggests how responsibilities can be shared among care team members to avoid clinician burnout.
This recorded webinar offers guidance for implementing a training program for medical assistants, with a goal of expanding their roles in delivering evidence-based care and their responsibilities as part of team-based care.
This resource provides an example of how a practice can translate evidence on treatment for hypertension (high blood pressure) into a protocol for the primary care team, highlighting the responsibilities medical assistants can take on.
This resource provides describes how teamlets work, with medical assistants or other staff functioning as health coaches, and provides practical information on how to implement the teamlet model in primary care practices.