This toolkit introduces the ABCS of heart health and provides checklists, action plans, and other instructions to guide primary care practices to implement evidence-based guidelines, transform health care delivery, and improve patients’ heart health.
This short tool describes OARS—a set of verbal and non-verbal communication skills that helps clinicians and educators in primary care practices to engage and build rapport with patients and assess their needs.
This care planning worksheet helps primary care practices and their patients together develop a plan of action to manage hypertension, complete with an assessment of readiness to make changes and patient-set goals.
This module briefly describes eight steps primary care practices can take to form and work with a Patient and Family Advisory Council (PFAC), including preparing a PFAC action plan, charter, and budget; selecting improvement projects; and tracking results.
These dashboards show how one organization tracks progress in integrating Patient and Family Advisors and providing patient- and family-centered care.
This resource summarizes proven ways to communicate to patients and families about the importance of evidence-based care and the implications for their health. It includes examples of practice mission statements that convey that message.
This guide details how to implement group visits in primary care practices. It covers a range of topics such as provider training, billing, and recruiting patients for group visits.
This implementation guide by the Safety Net Medical Home Initiative addresses why care teams are important for improving patient care and ways to build an effective care team that meets patients’ needs and expectations.
This toolkit outlines seven steps for implementing a patient decision-support framework in primary care. It includes checklists, links to online tutorials for clinicians, and other tools for integrating decision aids into clinical care.
These presentation slides describe four non-prescriptive motivational interviewing strategies that clinicians and primary care practice staff can use to help patients identify and resolve ambivalence in the daily health choices they make.