This toolkit introduces the ABCS of heart health and provides checklists, action plans, and other instructions to guide primary care practices to implement evidence-based guidelines, transform health care delivery, and improve patients’ heart health.
This resource describes characteristics of high-functioning care teams and shares methods for helping teams improve their effectiveness. It details common challenges faced by primary care teams and how to solve them.
This short tool describes OARS—a set of verbal and non-verbal communication skills that helps clinicians and educators in primary care practices to engage and build rapport with patients and assess their needs.
This care planning worksheet helps primary care practices and their patients together develop a plan of action to manage hypertension, complete with an assessment of readiness to make changes and patient-set goals.
This module briefly describes eight steps primary care practices can take to form and work with a Patient and Family Advisory Council (PFAC), including preparing a PFAC action plan, charter, and budget; selecting improvement projects; and tracking results.
This guide details how to implement group visits in primary care practices. It covers a range of topics such as provider training, billing, and recruiting patients for group visits.
This toolkit outlines seven steps for implementing a patient decision-support framework in primary care. It includes checklists, links to online tutorials for clinicians, and other tools for integrating decision aids into clinical care.
These presentation slides describe four non-prescriptive motivational interviewing strategies that clinicians and primary care practice staff can use to help patients identify and resolve ambivalence in the daily health choices they make.
This resource is an example of a policies and procedures statement for a Patient and Family Advisory Council (PFAC) for primary care practices and outpatient clinics.
This practical guide shows practices how to start forming partnerships with patients and family advisors (PFAs) to improve primary care. It provides practice assessment, progress tracking, and PFA recruitment and selection tools.