This toolkit introduces the ABCS of heart health and provides checklists, action plans, and other instructions to guide primary care practices to implement evidence-based guidelines, transform health care delivery, and improve patients’ heart health.
This online continuing medical education (CME) module explains how to implement a team-based approach to enter documentation (scribe) and how it can be supported and improved by electronic health record (EHR) systems.
This overview outlines the benefits of cross-training primary care staff and provides useful examples of cross-training. Cross-training promotes team empowerment by expanding staff’s roles to create a more efficient medical practice environment.
This resource describes characteristics of high-functioning care teams and shares methods for helping teams improve their effectiveness. It details common challenges faced by primary care teams and how to solve them.
This AHRQ resource builds practices’ capacity to access accurate and reliable data from their information systems and to use these data to guide improvement work. It teaches how to use both paper and electronic systems to assess performance.
This one-page tip sheet explains how to find, train and support staff from all parts of the practice to be champions for implementing evidence. It also defines the skills and roles of effective champions.
This manual provides a training curriculum that teaches medical assistants (MA) to take on an expanded role in the primary care team by doing more during the rooming process, from reviewing medications, to goal setting, to patient education.
This resource explains the basics of implementing panel management, whereby patients are assigned to care teams that take responsibility for ensuring patients receive care that is consistent with current evidence.
This recorded webinar provides an overview of huddles and details the process for implementing huddles in primary care practices. The video includes concrete examples of how and when to use huddles and why they are beneficial.
This white paper presents three interdependent dimensions of high-impact leadership in health care: New Mental Models, High-Impact Leadership Behaviors, and the Institute for Healthcare Improvement (IHI) High-Impact Leadership Framework.