The Agency for Healthcare and Quality (AHRQ) offers practical, research-based tools and other resources to help a variety of health care origanizations, provider, and others make care safer in all health care settings. AHRQ's evidence-based tools and resources are used by organizations nationwide to improve the quality, safety, effectiveness, and efficiency of health care. Improving health care quality by increasing the capacity of small primary care practices to implement the best clinical evidence is our aim. These tools and resources can be searched by the key drivers and the change strategies of the EvidenceNOW Key Driver Diagram.
This white paper presents three interdependent dimensions of high-impact leadership in health care: New Mental Models, High-Impact Leadership Behaviors, and the Institute for Healthcare Improvement (IHI) High-Impact Leadership Framework.
This resource provides guidelines for effective storytelling as a device to motivate a group to action. A successful story contains a challenge, a choice, and an outcome. The use of a story can facilitate successful communication by leaders.
This short article describes four coping stages that organizations go through when metrics show poor performance: denial of the data accuracy, denial there is a problem, deny accountability for the problem, and acceptance of responsibility.
This one-page job description outlines the responsibilities of a Registry Coordinator. These duties include engaging primary care practice members in registry activities and overseeing data entry, validation, and use.
This case study of a primary care practice provides insight into the clinic’s quality improvement project to improve blood pressure control. It highlights the steps in the quality improvement (QI) process, future measures, and lessons learned.