The Agency for Healthcare and Quality (AHRQ) offers practical, research-based tools and other resources to help a variety of health care origanizations, provider, and others make care safer in all health care settings. AHRQ's evidence-based tools and resources are used by organizations nationwide to improve the quality, safety, effectiveness, and efficiency of health care. Improving health care quality by increasing the capacity of small primary care practices to implement the best clinical evidence is our aim. These tools and resources can be searched by the key drivers and the change strategies of the EvidenceNOW Key Driver Diagram.
This toolkit introduces the ABCS of heart health and provides checklists, action plans, and other instructions to guide primary care practices to implement evidence-based guidelines, transform health care delivery, and improve patients’ heart health.
This online continuing medical education (CME) module explains how to implement a team-based approach to enter documentation (scribe) and how it can be supported and improved by electronic health record (EHR) systems.
This short tool describes OARS—a set of verbal and non-verbal communication skills that helps clinicians and educators in primary care practices to engage and build rapport with patients and assess their needs.
This care planning worksheet helps primary care practices and their patients together develop a plan of action to manage hypertension, complete with an assessment of readiness to make changes and patient-set goals.
This module briefly describes eight steps primary care practices can take to form and work with a Patient and Family Advisory Council (PFAC), including preparing a PFAC action plan, charter, and budget; selecting improvement projects; and tracking results.
This recorded webinar provides an overview of huddles and details the process for implementing huddles in primary care practices. The video includes concrete examples of how and when to use huddles and why they are beneficial.
This recorded webinar discusses how to create a joyful environment in primary care practices for both providers and patients. It suggests how responsibilities can be shared among care team members to avoid clinician burnout.
This online learning module provides a comprehensive overview and step-by-step guide for practices to implement a team-based model of primary care to enhance quality of care and productivity. The module links to training resources, including videos.
This implementation guide by the Safety Net Medical Home Initiative addresses why care teams are important for improving patient care and ways to build an effective care team that meets patients’ needs and expectations.