The Agency for Healthcare and Quality (AHRQ) offers practical, research-based tools and other resources to help a variety of health care origanizations, provider, and others make care safer in all health care settings. AHRQ's evidence-based tools and resources are used by organizations nationwide to improve the quality, safety, effectiveness, and efficiency of health care. Improving health care quality by increasing the capacity of small primary care practices to implement the best clinical evidence is our aim. These tools and resources can be searched by the key drivers and the change strategies of the EvidenceNOW Key Driver Diagram.
This toolkit introduces the ABCS of heart health and provides checklists, action plans, and other instructions to guide primary care practices to implement evidence-based guidelines, transform health care delivery, and improve patients’ heart health.
Registries can complement paper records or electronic health records (EHRs), which frequently do not have the functions needed for population management. This resource discusses the advantages and disadvantages of creating and using registries.
It is important for primary care team members to feel they can ask for help, try new ways of doing things, and learn from mistakes. This resource provides suggestions for how practices can help quality improvers feel safe.
This Word worksheet helps primary care practices create action plans for implementing evidence. It has practices identify improvements they want to make; set measurable, realistic (i.e., SMART) goals; and list testable changes to achieve them.
This white paper presents three interdependent dimensions of high-impact leadership in health care: New Mental Models, High-Impact Leadership Behaviors, and the Institute for Healthcare Improvement (IHI) High-Impact Leadership Framework.
This resource summarizes proven ways to communicate to patients and families about the importance of evidence-based care and the implications for their health. It includes examples of practice mission statements that convey that message.
This article identifies five dynamics of successful teams – psychological safety, dependability, structure and clarity, meaning of work, and impact of work – and suggests six steps to improve team performance and psychological safety.
This recorded webinar offers guidance for implementing a training program for medical assistants, with a goal of expanding their roles in delivering evidence-based care and their responsibilities as part of team-based care.
This section of the Web-based Primary Care Team Guide outlines how primary care practice teams can improve the quality of patient care. It contains four action steps to assess the need for and pilot changes using teams.