The Agency for Healthcare and Quality (AHRQ) offers practical, research-based tools and other resources to help a variety of health care origanizations, provider, and others make care safer in all health care settings. AHRQ's evidence-based tools and resources are used by organizations nationwide to improve the quality, safety, effectiveness, and efficiency of health care. Improving health care quality by increasing the capacity of small primary care practices to implement the best clinical evidence is our aim. These tools and resources can be searched by the key drivers and the change strategies of the EvidenceNOW Key Driver Diagram.
This toolkit introduces the ABCS of heart health and provides checklists, action plans, and other instructions to guide primary care practices to implement evidence-based guidelines, transform health care delivery, and improve patients’ heart health.
This workflow shows how medical assistants can provide a check to ensure that evidence-based care is delivered by identifying patients with heart disease who, according to protocol, should have, but have not, been prescribed aspirin.
This short tool describes OARS—a set of verbal and non-verbal communication skills that helps clinicians and educators in primary care practices to engage and build rapport with patients and assess their needs.
This care planning worksheet helps primary care practices and their patients together develop a plan of action to manage hypertension, complete with an assessment of readiness to make changes and patient-set goals.
This resource can be used to lead a group discussion about developing ground rules for how primary care team members communicate with each other. Sample activities are provided to help care teams work together effectively.
This manual provides a training curriculum that teaches medical assistants (MA) to take on an expanded role in the primary care team by doing more during the rooming process, from reviewing medications, to goal setting, to patient education.
This module briefly describes eight steps primary care practices can take to form and work with a Patient and Family Advisory Council (PFAC), including preparing a PFAC action plan, charter, and budget; selecting improvement projects; and tracking results.
This comprehensive implementation guide discusses why real-time, in-person huddles are beneficial for practice team communication, explains how to implement effective huddles, and provides case studies as examples.
This tool provides a brief overview of primary care team huddles, as well as a worksheet to help practices identify the goals of huddles, huddle topics and processes, and obstacles to huddling and their solutions.
This toolkit outlines seven steps for implementing a patient decision-support framework in primary care. It includes checklists, links to online tutorials for clinicians, and other tools for integrating decision aids into clinical care.