The Agency for Healthcare and Quality (AHRQ) offers practical, research-based tools and other resources to help a variety of health care origanizations, provider, and others make care safer in all health care settings. AHRQ's evidence-based tools and resources are used by organizations nationwide to improve the quality, safety, effectiveness, and efficiency of health care. Improving health care quality by increasing the capacity of small primary care practices to implement the best clinical evidence is our aim. These tools and resources can be searched by the key drivers and the change strategies of the EvidenceNOW Key Driver Diagram.
This resource can be used to lead a group discussion about developing ground rules for how primary care team members communicate with each other. Sample activities are provided to help care teams work together effectively.
This manual provides a training curriculum that teaches medical assistants (MA) to take on an expanded role in the primary care team by doing more during the rooming process, from reviewing medications, to goal setting, to patient education.
This resource explains the basics of implementing panel management, whereby patients are assigned to care teams that take responsibility for ensuring patients receive care that is consistent with current evidence.
This recorded webinar provides an overview of huddles and details the process for implementing huddles in primary care practices. The video includes concrete examples of how and when to use huddles and why they are beneficial.
This comprehensive implementation guide discusses why real-time, in-person huddles are beneficial for practice team communication, explains how to implement effective huddles, and provides case studies as examples.
This resource provides describes how teamlets work, with medical assistants or other staff functioning as health coaches, and provides practical information on how to implement the teamlet model in primary care practices.
This tool provides a brief overview of primary care team huddles, as well as a worksheet to help practices identify the goals of huddles, huddle topics and processes, and obstacles to huddling and their solutions.
This implementation guide by the Safety Net Medical Home Initiative addresses why care teams are important for improving patient care and ways to build an effective care team that meets patients’ needs and expectations.