The Agency for Healthcare and Quality (AHRQ) offers practical, research-based tools and other resources to help a variety of health care origanizations, provider, and others make care safer in all health care settings. AHRQ's evidence-based tools and resources are used by organizations nationwide to improve the quality, safety, effectiveness, and efficiency of health care. Improving health care quality by increasing the capacity of small primary care practices to implement the best clinical evidence is our aim. These tools and resources can be searched by the key drivers and the change strategies of the EvidenceNOW Key Driver Diagram.
This workflow shows how medical assistants can provide a check to ensure that evidence-based care is delivered by identifying patients with heart disease who, according to protocol, should have, but have not, been prescribed aspirin.
It is important for primary care team members to feel they can ask for help, try new ways of doing things, and learn from mistakes. This resource provides suggestions for how practices can help quality improvers feel safe.
This white paper presents three interdependent dimensions of high-impact leadership in health care: New Mental Models, High-Impact Leadership Behaviors, and the Institute for Healthcare Improvement (IHI) High-Impact Leadership Framework.
This article identifies five dynamics of successful teams – psychological safety, dependability, structure and clarity, meaning of work, and impact of work – and suggests six steps to improve team performance and psychological safety.
This recorded webinar offers guidance for implementing a training program for medical assistants, with a goal of expanding their roles in delivering evidence-based care and their responsibilities as part of team-based care.
This resource provides an example of how a practice can translate evidence on treatment for hypertension (high blood pressure) into a protocol for the primary care team, highlighting the responsibilities medical assistants can take on.
This online tutorial introduces health care professionals and others to the principles of evidence-based practice that uses the current best evidence combined with clinical expertise and patient values and preferences to guide care decisions.
This case study of a primary care practice provides insight into the clinic’s quality improvement project to improve blood pressure control. It highlights the steps in the quality improvement (QI) process, future measures, and lessons learned.
This evidence-based curriculum offers online training on how to establish effective teamwork and communication among clinical and non-clinical staff in a variety of medical settings in order to improve quality of care provided to patients.