The Agency for Healthcare and Quality (AHRQ) offers practical, research-based tools and other resources to help a variety of health care origanizations, provider, and others make care safer in all health care settings. AHRQ's evidence-based tools and resources are used by organizations nationwide to improve the quality, safety, effectiveness, and efficiency of health care. Improving health care quality by increasing the capacity of small primary care practices to implement the best clinical evidence is our aim. These tools and resources can be searched by the key drivers and the change strategies of the EvidenceNOW Key Driver Diagram.
This toolkit introduces the ABCS of heart health and provides checklists, action plans, and other instructions to guide primary care practices to implement evidence-based guidelines, transform health care delivery, and improve patients’ heart health.
This workflow shows how medical assistants can provide a check to ensure that evidence-based care is delivered by identifying patients with heart disease who, according to protocol, should have, but have not, been prescribed aspirin.
This manual provides a training curriculum that teaches medical assistants (MA) to take on an expanded role in the primary care team by doing more during the rooming process, from reviewing medications, to goal setting, to patient education.
This resource explains the basics of implementing panel management, whereby patients are assigned to care teams that take responsibility for ensuring patients receive care that is consistent with current evidence.
This resource provides an example of how a practice can translate evidence on treatment for hypertension (high blood pressure) into a protocol for the primary care team, highlighting the responsibilities medical assistants can take on.
This resource provides describes how teamlets work, with medical assistants or other staff functioning as health coaches, and provides practical information on how to implement the teamlet model in primary care practices.
This implementation guide by the Safety Net Medical Home Initiative addresses why care teams are important for improving patient care and ways to build an effective care team that meets patients’ needs and expectations.
This short article describes four coping stages that organizations go through when metrics show poor performance: denial of the data accuracy, denial there is a problem, deny accountability for the problem, and acceptance of responsibility.