This toolkit introduces the ABCS of heart health and provides checklists, action plans, and other instructions to guide primary care practices to implement evidence-based guidelines, transform health care delivery, and improve patients’ heart health.
This online continuing medical education (CME) module explains how to implement a team-based approach to enter documentation (scribe) and how it can be supported and improved by electronic health record (EHR) systems.
Registries can complement paper records or electronic health records (EHRs), which frequently do not have the functions needed for population management. This resource discusses the advantages and disadvantages of creating and using registries.
This workflow shows how medical assistants can provide a check to ensure that evidence-based care is delivered by identifying patients with heart disease who, according to protocol, should have, but have not, been prescribed aspirin.
This collection of tools that helps practices decide whether to implement new evidence includes a worksheet for assessing research findings, a template for summarizing findings, and links to additional resources for selecting and customizing evidence.
This overview outlines the benefits of cross-training primary care staff and provides useful examples of cross-training. Cross-training promotes team empowerment by expanding staff’s roles to create a more efficient medical practice environment.
This resource describes characteristics of high-functioning care teams and shares methods for helping teams improve their effectiveness. It details common challenges faced by primary care teams and how to solve them.
This short tool describes OARS—a set of verbal and non-verbal communication skills that helps clinicians and educators in primary care practices to engage and build rapport with patients and assess their needs.
Primary care practices can use this Excel dashboard to calculate provider- and practice-level measures of blood pressure control, smoking cessation, and use of aspirin for heart disease as well as graph practice performance over time.
These resources provide the basics tools to accelerate quality improvement (QI) in a primary care practice. They provide a model for improvement processes and tools for setting goals for the practice and testing changes.