EvidenceNOW: Tools and Resources

The Agency for Healthcare and Quality (AHRQ) offers practical, research-based tools and other resources to help a variety of health care origanizations, provider, and others make care safer in all health care settings. AHRQ's evidence-based tools and resources are used by organizations nationwide to improve the quality, safety, effectiveness, and efficiency of health care. Improving health care quality by increasing the capacity of small primary care practices to implement the best clinical evidence is our aim. These tools and resources can be searched by the key drivers and the change strategies of the EvidenceNOW Key Driver Diagram.

This toolkit guides practice facilitators and primary care clinic staff in using health information technology to support quality improvement.
This toolkit helps clinics engage patients on multidisciplinary quality improvement (QI) teams. It includes tools on recruiting, onboarding, and partnering with patients, as well as tools on launching and supporting the improvement work.
This brief recommends strategies that primary care practices and health care organizations can use to effectively organize and interpret race, ethnicity, and language data to improve equity for their patients and reduce disparities.
This resource explains how primary care practices can use root cause analysis to understand factors affecting performance on quality measures. It reviews the “Five Whys,” Fishbone diagramming, and Fall Out analysis tools.
This recorded webinar uses workflow analysis, including swim lane diagrams, to talk about how to improve the patient flow in primary care practices.
This resource explains how to accurately manipulate, display, and act on clinical performance data. It also describes how to prepare and present performance data in order to drive quality improvement (QI).
This presentation explains how primary care practices can use workflow analysis for quality improvement (QI) in all office systems—such as scheduling, patient flow, and billing. It provides step-by-step guidance and a systems assessment tool.
This worksheet helps primary care practices plan a quality improvement (QI) Plan-Do-Study-Act (PDSA) cycle, outlining the QI goals, and how the practice will try to reach them. It also provides space for actual outcomes and analysis of next steps.


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