This primer includes short descriptions of the following continuous quality improvement (QI) approaches: Model for Improvement, Lean, Six Sigma, and the Baldridge Quality Model.
This tool provides a sample protocol for assigning new patients to primary care providers to maintain an organized patient panel. This empanelment process can be adapted as needed by practice staff.
This case study of a primary care practice provides insight into the clinic’s quality improvement project to improve blood pressure control. It highlights the steps in the quality improvement (QI) process, future measures, and lessons learned.
This toolkit consists of 10 tools and templates—with instructions and examples—for primary care practices to use to improve quality. Tools include: cause and effect diagram, failure modes and effects analysis, histogram, Pareto chart, and scatter diagram.
This tool introduces respectful questioning as a way to help clinicians understand their patients’ cultural health beliefs, and socioeconomic circumstances and stressors. It can help clinicians and patients develop mutually acceptable and realistic treatment plans.
This sample job description specifies the duties and responsibilities of a registered nurse who is part of a multi-disciplinary team, delivers evidence-based care, and participates in quality improvement (QI) activities, including data collection.
This online library from AHRQ provides key resources for clinicians and others interested in self-management support for chronic conditions.
This Quick Reference Guide provides an overview to the AHRQ SHARE Approach, a 5-step process for shared decision-making. It links to communication and shared decision-making tools, as well as a 1-day train-the-trainer curriculum.
This collection of templates for creating personal health records and sharing care plans with patients helps primary care practices think about how they could empower patients with their own health information.
Not all recommendations and guidelines are equally useful. This resource provides a list of trusted sources of clinical evidence that primary care practices can use when scanning for new evidence to implement.