Health Literacy Universal Precautions Toolkit, 2nd Edition

Quick Start Guide

Select to download PDF (60 KB).



1. Watch a short video.
This 6-minute health literacy video
 Link to Exit Disclaimer is sponsored by the American College of Physicians Foundation and has some vivid examples of why addressing health literacy is so important.
2. Pick a tool and try it.
Link to one of these tools and review it. Pick a day and try it out on a few patients.
I want to be confident my patients are taking their medicines correctly. Conduct Brown Bag Medicine Reviews (Tool 8)
I want to be confident that I am speaking clearly to my patients. Communicate Clearly (Tool 4)
I want to be confident that my patients understand what they need to do regarding their health when they get home. Use the Teach-Back Method (Tool 5)
3. Assess your results. 
How did it go? Do you need to make some adjustments? Do you want to address another statement from the list above and try another tool? Or, you may want to be more systematic and implement "Tools to Start on the Path to Improvement,"
Tools 1, 2, and 3).

Return to Contents

Page last reviewed February 2015
Page originally created February 2015
Internet Citation: Quick Start Guide. Content last reviewed February 2015. Agency for Healthcare Research and Quality, Rockville, MD.
Back To Top