Practice Facilitation Handbook

Module 3 Trainer’s Guide: An Overview of the Facilitation Process

Table of Contents


  • Presession preparation for learners: 15 minutes
  • Session: 60 minutes

Materials Checklist

__ Computer with Internet access, projector, or other video capacity.

__ Online access to:


Learners will:

  • List the stages in a typical facilitation process and describe their purpose and content.
  • Name and describe three characteristics of effective facilitation.
  • Identify at least three frequently encountered challenges to improvement.

Exercises and Activities To Complete Before, During, and After the Session

Presession Preparation 

Read (15 minutes)

  1. Module 3.

During the Session

Present/review (30 minutes)

  1. Module 3.
  2. Hindmarsh M. Using self-management support in your coaching approach. QIIP Practice Facilitator Training; 2008 May 12-13; Toronto, ON. Available at: Go to Module 3 Appendix.

Discuss (30 minutes)

  1. What are the different stages of a facilitation intervention?
  2. What challenges might you experience during the different stages of the facilitation process? Which stage do you expect will be easiest for you? The most difficult?
  3. Discuss the Hindmarsh slide deck. Ask learners the following questions:
    • In what ways are the 5 A’s for self-management support applicable to practice facilitation? 
    • How does this change (or not change) your understanding of facilitation and the work you will be doing with practices?
Page last reviewed May 2013
Page originally created May 2013
Internet Citation: Module 3 Trainer’s Guide: An Overview of the Facilitation Process. Content last reviewed May 2013. Agency for Healthcare Research and Quality, Rockville, MD.
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