Features Added: Patient Care Surveys

AHRQ has supplemented its Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys to ask about patients' experiences with health literacy and interpreter services.

The CAHPS Health Literacy Item Sets ask patients about communication with providers and about self-management of diseases and conditions, medications, tests, and test results. The Interpreter Services items ask about patients' experiences with interpreter services in health care settings. The new additions are available for the CAHPS Clinician & Group Survey and the CAHPS Health Plan Survey.

Email CAHPS or call (800) 492–9261 for questions or comments and select to access other AHRQ health literacy resources.

Page last reviewed March 2018
Page originally created March 2018
Internet Citation: Features Added: Patient Care Surveys. Content last reviewed March 2018. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/news/cahps-new-features-patient-care-surveys.html