Issue Brief: Health Information Technology for Engaging Patients in Emergency Department Diagnoses
Health Information Technology for Engaging Patients in Diagnostic Decision Making in Emergency Departments, a new AHRQ issue brief, suggests that health information technology tools such as online patient portals, mobile text messaging and health apps may offer new opportunities to involve patients and improve diagnoses made in emergency departments (ED).
For example, access to patients’ primary health care portals during ED visits may allow patients and providers to review medical records in real time, view previous test results, and access additional clinical details. Patients discharged from an ED without a definitive diagnosis can share ED provider notes and diagnostic testing with their primary care provider. Mobile text messaging may be used to engage patients in followup planning and encourage treatment adherence.
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