Improvement in Patient-Provider Communications

A report from AHRQ shows the percentage of adults who reported poor communication with health providers decreased significantly for all ethnic groups between 2002 and 2013.

Data in the Chartbook on Person-and Family-Centered Care indicate that Hispanic patients reported the largest improvement, while white patients and black patients reported more modest improvements. The chartbook also shows hospice patients age 65 and older were significantly more likely than patients ages 18 to 44 to receive care consistent with their stated end-of-life wishes.

This chartbook and seven others are among documents and tools that support AHRQ’s National Healthcare Quality and Disparities Report and 5th Anniversary Update on the National Quality Strategy.

The new chartbook is complemented by the National Quality Strategy’s Priorities in Focus: Person-and Family-Centered Care. AHRQ’s chartbooks are intended to identify strengths and weaknesses in different segments of health care systems. Other chartbook topics include: Effective Treatment, Care Affordability, Care Coordination, Access, Healthy Living, Patient Safety, and Health Care for Blacks.

Page last reviewed February 2017
Page originally created March 2016
Internet Citation: Improvement in Patient-Provider Communications. Content last reviewed February 2017. Agency for Healthcare Research and Quality, Rockville, MD.