70. For the Patient Unwilling To Quit
|Express empathy||Use open ended questions to explore :
Use reflective listening to seek shared understanding:
Normalize feelings and concerns (e.g., "Many people worry about managing without cigarettes.").
Support the patient's autonomy and right to choose or reject change (e.g., "I hear you saying you are not ready to quit smoking right now. I'm here to help you when you are ready.").
Page originally created September 2012