Toolkit for Implementing the Chronic Care Model in an Academic Environment

Engaging Residents in Change

Teams participating in the collaborative found that gaining resident support was integral to successfully implementing the Chronic Care Model in the curriculum.

Although teams often encountered some reluctance from residents to the new approach, learning from resident push-back and involving them in modifying—and even leading—the approach proved successful in overcoming this barrier.


Page last reviewed October 2014
Page originally created January 2008
Internet Citation: Engaging Residents in Change. Content last reviewed October 2014. Agency for Healthcare Research and Quality, Rockville, MD.