Teamwork Attitudes Questionnaire (T-TAQ)
TeamSTEPPS® for Office-Based Care
The purpose of this survey is to measure your impressions of various components of teamwork as it relates to patient care and safety.
Instructions: Please respond to the questions below by placing a check mark (√) in the box that corresponds to your level of agreement from Strongly Agree to Strongly Disagree. Please select only one response for each question.
Team Structure | Strongly Agree | Agree | Neutral | Disagree | Strongly Disagree |
---|---|---|---|---|---|
1. It is important to ask patients and their families for feedback regarding patient care. | |||||
2. Patients are a critical component of the care team. | |||||
3. This office’s management influences the success of direct care teams. | |||||
4. A team’s mission is of greater value than the goals of individual team members. | |||||
5. Effective team members can anticipate the needs of other team members. | |||||
6. High-performing teams in health care share common characteristics with high-performing teams in other industries. |
Leadership | Strongly Agree | Agree | Neutral | Disagree | Strongly Disagree |
---|---|---|---|---|---|
7. It is important for leaders to share information with team members. | |||||
8. Leaders should create informal opportunities for team members to share information. | |||||
9. Effective leaders view honest mistakes as meaningful learning opportunities. | |||||
10. It is a leader's responsibility to model appropriate team behavior. | |||||
11. It is important for leaders to take time to discuss with their team members plans for each patient. | |||||
12. Team leaders should ensure that team members help each other out when needed. |
Situation Monitoring | Strongly Agree | Agree | Neutral | Disagree | Strongly Disagree |
---|---|---|---|---|---|
13. Individuals can be taught how to scan the environment for important situational cues. | |||||
14. Monitoring patients provides an important contribution to effective team performance. | |||||
15. Even individuals who are not part of the direct care team should be encouraged to scan for and report changes in patient status. | |||||
16. It is important to monitor the emotional and physical status of other team members. | |||||
17. It is appropriate for one team member to offer assistance to another who may be too tired or stressed to perform a task. | |||||
18. Team members who monitor their emotional and physical status on the job are more effective. |
Mutual Support | Strongly Agree | Agree | Neutral | Disagree | Strongly Disagree |
---|---|---|---|---|---|
19. To be effective, team members should understand the work of their fellow team members. | |||||
20. Asking for assistance from a team member is a sign that an individual does not know how to do his/her job effectively. | |||||
21. Providing assistance to team members is a sign that an individual does not have enough work to do. | |||||
22. Offering to help a fellow team member with his/her individual work tasks is an effective tool for improving team performance. | |||||
23. It is appropriate to continue to assert a patient safety concern until you are certain that it has been heard. | |||||
24. Personal conflicts between team members do not affect patient safety. |
Communication | Strongly Agree | Agree | Neutral | Disagree | Strongly Disagree |
---|---|---|---|---|---|
25.Teams that do not communicate effectively significantly increase their risk of committing errors. | |||||
26. Poor communication is the most common cause of reported errors. | |||||
27. Adverse events may be reduced by maintaining an information exchange with patients and their families. | |||||
28. I prefer to work with team members who ask questions about information I provide. | |||||
29. It is important to have a standardized method for sharing information about patients with other providers. | |||||
30. It is nearly impossible to train individuals how to be better communicators. |
Please provide any additional comments in the space below.
Thank you for your participation!
Return to TeamSTEPPS for Office-Based Care Measurement Tools