Material Use Guide - Coaching Clinical Teams Module

Overview

Coaching Defined

  • Slides 4-12

Providing Constructive Feedback to Teams

  • Slides 13-27
  • Three-Part Question* (1 min 24)

Putting Coaching Teams Into Action*

  • Slides 28-42
  • Setting the Stage* (51 sec)
  • Open-Ended Question* (1 min 3)
  • Three-Part Question* (1 min 24)
  • Motivating the Team* (36 sec)
  • Ending the Coaching Session* (27 sec)

*Video

15-Minute Meeting Suggested Activities

Toolkit materials are designed to be modified and customized. Here are suggestions for time-conscious ways to use this module. Feel free to use these suggestions or come up with your own approach to implementing the module.

Topic: Coaching Defined

Method: Present slides 4-12. Discuss how this approach to coaching differs from and aligns with coaching the team members have received in the past.
Materials: Slides 4-12
Audience: Administrators, managers, and anyone who will be coached.

Topic: Providing Constructive Feedback to Teams

Method: Provide slides 13-27 as a handout in the beginning of the meeting. Allow 5 minutes for the team to read through the slides. Watch the Three-Part Question video. Spend the remainder of the meeting role playing and using the three-part question.
Materials: Slides 13-27, Three-Part Question video.
Audience: Administrators, managers, and anyone who will be coached.

Topic: Putting Coaching Teams Into Action

Method: Present slides 28-42 using the facilitator notes and accompanying videos. Please note: this activity will take 30 minutes.
Materials: Slides 28-42, Setting the Stage video, Open-ended Question video, Three-Part Question video, Motivating the Team video, Ending the Coaching Session video.
Audience: Administrators, managers, and potential coaches.

Topic: Putting Coaching Teams Into Action

Method: Use slides 28-42 and facilitator notes for self-study before the meeting. Using the videos to assist you, walk your team through the steps of a coaching session.
Materials: Slides 28-42, Setting the Stage video, Open-Ended Question video, Three-Part Question video, Motivating the Team video, Ending the Coaching Session video.
Audience: Administrators, managers, clinicians, and anyone who will be coached.

Page last reviewed May 2017
Page originally created April 2017
Internet Citation: Material Use Guide - Coaching Clinical Teams Module. Content last reviewed May 2017. Agency for Healthcare Research and Quality, Rockville, MD. https://www.ahrq.gov/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/coaching-material-guide.html
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