Resolution Planning: Video

AHRQ Communication and Optimal Resolution Toolkit

Communication and Optimal Resolution (CANDOR) is a process that health care institutions and practitioners can use to respond in a timely, thorough, and just way when unexpected events cause patient harm. This video demonstrates an example of resolution planning.

Return to CANDOR Contents

Page last reviewed February 2017
Page originally created April 2016
Internet Citation: Resolution Planning: Video. Content last reviewed February 2017. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patient-safety-resources/resources/candor/videos/resolution-planning.html