Executive Summary

Purpose and Use of This Report

The Medical Office Survey on Patient Safety Culture is an expansion of AHRQ's Hospital Survey on Patient Safety Culture. The medical office survey is designed to measure the culture of patient safety in medical offices from the perspective of providers and staff. The Medical Office Survey on Patient Safety Culture Comparative Database consists of data from more than 900 medical offices and nearly 24,000 medical office staff respondents who completed the survey.

In response to requests from medical offices interested in comparing results with those of other medical offices on the Medical Office Survey on Patient Safety Culture, the Agency for Healthcare Research and Quality established the Medical Office Survey on Patient Safety Culture Comparative Database. The Preliminary Comparative Results Report was released in 2010 and consisted of results from 470 medical offices and 10,567 staff respondents.

The Medical Office Survey on Patient Safety Culture 2012 User Comparative Database Report consists of data from 934 medical offices and 23,679 staff respondents. The 934 medical offices in the 2012 report fall into three categories:

  • 290 medical offices from the 2010 Preliminary Comparative Results Report that are still included in the 2012 report as their survey administration occurred within the last 5 years.
  • 644 medical offices that submitted data for the 2012 report.

This comparative database report was developed as a tool for the following purposes:

  • Comparison—To allow medical offices to compare their patient safety culture survey results with other medical offices.
  • Assessment and Learning—To provide data to medical offices to facilitate internal assessment and learning in the patient safety improvement process.
  • Supplemental Information—To provide supplemental information to help medical offices identify their strengths and areas of potential improvement in patient safety culture.

The report presents statistics (averages, standard deviations, minimum and maximum scores, and percentiles) on the patient safety culture composites and items from the survey.

Appendixes A and B present overall results by medical office characteristics (number of providers, single vs. multi-specialty, specialty, ownership, and region) and respondent characteristics (staff position).

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Page last reviewed October 2014
Page originally created September 2012
Internet Citation: Purpose and Use of This Report. Content last reviewed October 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2012/mosurv12purp.html