Module 2: Senior Leader Engagement: Material Use Guide

AHRQ Safety Program for Long-Term Care: HAIs/CAUTI

Learning Objectives:

  • Identify characteristics of successful senior leaders.
  • List five practices of effective leaders.
  • Describe the responsibilities of senior leaders.
  • Explain the role of the senior leader in addressing technical and adaptive work.
  • Describe how to engage the senior leadership in the facility's initiatives and develop shared accountability for the work needed to achieve the facility's safety goals.
Module Overview
Defining Senior Leader Engagement

  • Slides 3-5
Leader Roles and Responsibilities

  • Slides 6-8
How To Model Leadership*

Tools for Engaged Senior Leaders

  • Slides 18–21
  • Tool Staff Safety Assessment
  • Tool Senior Leader Checklist
  • Tool Learn from Defects
Engaging Senior Leaders Around Your Resident Safety Project

  • Slides 22-27
Key Concepts Review

  • Slide 28
Tools

  • Slide 29

*Video included in this section

Topic: Defining Senior Leader Engagement
Method: During a meeting, ask staff how they define senior leader engagement and compare with slide 5. Ask staff to discuss how senior leader engagement is important to their ability to be successful in their work.
Materials: Slides 3–5
Audience: All staff, including administrators and frontline staff; residents and families

Topic: Leader Roles and Responsibilities
Method: In a leadership meeting, ask staff to discuss their roles and responsibilities as leaders in the facility. Present slides 6-8 using the facilitator notes. Discuss any misalignment in understanding or perceptions of roles and responsibilities.
Materials: Slides 6-8
Audience: Long-Term Care facility administrators and leaders

Topic: How To Model Leadership
Method: Present slides 9–17 lecture style using facilitator notes and videos. Facilitate discussion after presenting each of the five practices of leadership. Ask leaders to reflect on how they demonstrate each of the practices in their work.
Materials: Slides 9–17, Importance of Infection Prevention video, Enabling the Team video, A Collaborative Effort video, An Engaged Team Effort video, Examples of Technical and Adaptive Solutions for Change tool
Audience: Long-Term Care facility administrators and leaders

Topic: Tools for Engaged Senior Leaders
Method: Hand out slides 18-21 and facilitator notes at leadership meeting. Print out each of the tools to reference during discussion. Give attendees 5 minutes to review them. Facilitate a discussion about ways these tools can be used and integrated in facility operations.
Materials: Slides 18-21, Staff Safety Assessment, Senior Leader Checklist, Learn from Defects tools
Audience: Long-Term Care facility administrators and leaders

Topic: Engaging Senior Leaders Around Your Resident Safety Project
Method: During a staff meeting, ask team members to discuss how they currently engage senior leaders around resident safety projects. Present slides 22–27 using the facilitator notes and ask the staff how they could incorporate these strategies into their work. Working in small groups, ask the staff to think of a specific project they are working on and brainstorm specific ways they could engage senior leaders.
Materials: Slides 22–27
Audience: All staff, including administrators and frontline staff

Page last reviewed March 2017
Page originally created March 2017
Internet Citation: Module 2: Senior Leader Engagement: Material Use Guide. Content last reviewed March 2017. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module2/guide.html