T.E.A.M.S. infographic

AHRQ Safety Program for Long-Term Care: HAIs/CAUTI

Culture consists of values, attitudes, and beliefs that can have an impact on resident safety, care outcomes, and staff satisfaction.

Culture influences how change can occur.

T Team Formation The most effective teams are diverse. Make sure your team includes people of differing perspectives and roles.
E Excellent Communication Communication should be effective. Communication at transfer and shift changes is especially critical. Team members, employees, residents, and family members should feel encouraged to speak up.
A Assess What's Working Assess and share project data to encourage, inspire, and motivate the facility staff, residents, and family members. Re-evaluate your culture annually. Are the intended changes happening?
M Meet Monthly Evaluating culture is an ongoing process. Meet regularly to discuss team successes and barriers and to review your data trends. Review cases of resident safety issues (e.g., catheter-associated urinary tract infections) each month to find causes and solutions.
S Sustain Efforts Make plans for sustaining the project as you launch the project. Integrate elements of the project in your day-to-day work. Don't forget to celebrate the team's wins!

The AHRQ Safety Program for Long-Term Care: HAIs/CAUTI

Page last reviewed March 2017
Page originally created March 2017
Internet Citation: T.E.A.M.S. infographic. Content last reviewed March 2017. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/resources/tools/improve/teams-infographic.html