Recommended Reading on Evaluation

There are dozens of textbooks on evaluation research, and many textbooks on specific research methods you could use to assess a comparative quality reporting effort. This page offers a select list of references that are particularly useful and relevant.

General Evaluation Research

Patton MQ. Qualitative research and evaluation methods. 3rd ed. Thousand Oaks, California: Sage Publications; 2002.

Patton MQ. Utilization focused evaluation. 4th ed. Thousand Oaks, California: Sage Publications; 2008.

Rossi PH, Freeman HS, Lipsey MW. Evaluation: a systematic approach. 7th ed. Sage Publications: Thousand Oaks, California; 2003.

Wholey JS, Newcomer KE, Hatry HP. Handbook of practical program evaluation. Thousand Oaks, California: Sage Publications; 2004. (This volume has individual chapters on specific evaluation topics and issues.)

Survey Research

Aday LA. Designing and conducting health surveys. John Wiley & Sons; 1989.

Dillman DA, Christian LM, Smyth JD. Internet, Mail and Mixed Mode Surveys: The Tailored Design Method. Malden, Massachusetts: Wiley Interscience; 2008.

Salant P, Dillman DA. How to conduct your own survey. Hoboken, New Jersey: John Wiley & Sons; 1994.

Focus Groups

Kreuger RA, Casey MA. Focus groups: a practical guide for applied research. 3rd ed. Thousand Oaks, California: Sage Publications; 2000.

Morgan DL. Focus groups as qualitative research. Thousand Oaks, California: Sage Publications; 1998.

Morgan DL, Kreuger RA. The focus group kit: volumes 1–6 (Based set of paperbacks). Thousand Oaks, California: Sage Publications; 1997.

Key Informant Interviews

Gubrium JF, Holstein JA, eds. Handbook of interview research: context and method. Thousand Oaks, California: Sage Publications; 2002.

Kvale S. InterViews: An introduction to qualitative research interviewing. Thousand Oaks, California: Sage Publications; 1996.

Qualitative Data Analysis Methods

Miles MB, Huberman AM. Qualitative data analysis: an expanded sourcebook. Thousand Oaks, California: Sage Publications; 1994.

Weitzman E, Miles MB. Computer programs for qualitative data analysis. Thousand Oaks, California: Sage Publications; 1995.

Articles About Evaluating Comparative Quality Reports

Damiano PD, Willard JC, Tyler MC, et al. CAHPS in practice: the Iowa demonstration. J Ambul Care Manage 2002 April;25(2):32-42.

Farley DO, Short PF, Elliott MN, et al. Effects of CAHPS health plan performance information on plan choices by New Jersey Medicaid beneficiaries. Health Serv Res 2002 Aug;37(4):985-1007.

Guadagnoli E, Epstein AM, Zaslavsky A, et al. Providing consumers with information about the quality of health plans: the Consumer Assessment of Health Plans demonstration in Washington State. Jt Comm J Qual Improv 2000 July;26(7):410-20.

Hibbard JS, Stockard J, Tusler M. Hospital performance reports: impact on quality, market share and reputation. Health Aff 2005 July-Aug;24(4):1150-60.

McCormack LA, Garfinkel SA, Hibbard JH, et al. Beneficiary survey-based feedback on new Medicare informational materials. Health Care Financ Rev 2001 Fall;23(1):37-46.

Sofaer S. How will we know if we got it right? Aims, benefits and risks of consumer information initiatives. Jt Comm J Qual Improv 1997 May;23(5):258-64.


Also in "Assess Your Reporting Project"

Page last reviewed March 2016
Page originally created February 2015
Internet Citation: Recommended Reading on Evaluation. Content last reviewed March 2016. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/talkingquality/assess/recommendedreading.html