PSOs reduce the incidence of adverse patient events.
Patient surveys on health care experience
Helping to move PCOR evidence into practice


The Agency for Healthcare Research and Quality (AHRQ)'s programs offer practical information to help a variety of health care organizations, providers, and others make care safer in all health care settings.

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Evidence-based practice is the use of the best available evidence together with a clinician's expertise and a patient's values and preferences in making health care decisions. The Prevention and Chronic Care Program works to expand the available evidence base for evidence-based practice and to ensure clinicians have the tools to put this knowledge base into practice.
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AHRQ's health literacy resources help health care professionals and delivery organizations make information easier to understand and systems easier to navigate.
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The patient-centered medical home is a promising model for transforming the organization and delivery of primary care. This website features evidence, examples, and lessons learned from primary care practices that have transformed their approach to organizing and delivering care. Policymakers, researchers, practices, and practice facilitators can access evidence-based resources about the medical home and its potential to transform primary care and improve the quality, safety, efficiency, and effectiveness of U.S. health care.
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AHRQ’s Prevention/Care Management Portfolio works to improve the delivery of primary care services to meet the needs of the American population for high quality, safe, effective, and efficient clinical prevention and chronic disease care.
2 doctors having a discussion over a clipboard
The primary care system currently has significant—and perhaps unprecedented—opportunities to emphasize quality improvement and practice redesign in ways that could fundamentally improve health care in the United States.