Improving Access to Language Services in Health Care
Interest in providing access to language services in health care has increased in the past several years. This is particularly evident in recent State legislation that emphasizes health plan responsibility in promoting language services. This issue brief assesses emerging national efforts and profiles work in three leading States—California, Minnesota, and New York—to highlight challenges, successes, and implications for future policy and activities related to language services. The experiences of these States impart lessons to others looking to provide language services and ultimately improve health care for patients with limited English proficiency.
This work was developed as part of a larger project funded by the Agency for Healthcare Research and Quality (AHRQ) in which Mathematica evaluated the second phase of the National Health Plan Collaborative to reduce racial and ethnic disparities.
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Page originally created December 2012