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Research Studies is a monthly compilation of research articles funded by AHRQ or authored by AHRQ researchers and recently published in journals or newsletters.
Results1 to 3 of 3 Research Studies Displayed
Menon S, Murphy DR, SIngh H
Workarounds and test results follow-up in electronic health record-based primary care.
This study sought to understand why primary care practitioners use workarounds to manage test results by analyzing data from a previously conducted national cross-sectional survey on test result management. It concluded that workarounds to manage EHR-based test results are common, and their use results from unmet provider information management needs.
AHRQ-funded; HS022901; HS022087.
Citation: Menon S, Murphy DR, SIngh H . Workarounds and test results follow-up in electronic health record-based primary care. Appl Clin Inform 2016 Jun 22;7(2):543-59. doi: 10.4338/aci-2015-10-ra-0135.
Keywords: Communication, Electronic Health Records (EHRs), Primary Care, Workflow
Gray CP, Harrison MI, Hung D
AHRQ Author: Harrison MI
Medical assistants as flow managers in primary care: challenges and recommendations.
Drawing on an empirical study of a large, multispecialty delivery system engaged in reconfiguration of primary care, the authors found that using medical assistants (Mas) as flow managers required overcoming several challenges. These included entrenched social and occupational hierarchies between physicians and MAs, a lack of adequate training and mentorship, and difficulty attracting and retaining talented MAs.
AHRQ-authored; AHRQ-funded; 2902010000221.
Citation: Gray CP, Harrison MI, Hung D . Medical assistants as flow managers in primary care: challenges and recommendations. J Healthc Manag 2016 May-Jun;61(3):181-91.
Keywords: Primary Care, Organizational Change, Practice Improvement, Quality Improvement, Quality of Care, Workflow, Provider
Holman GT, Beasley JW, Karsh BT
The myth of standardized workflow in primary care.
This analysis evaluates workflow variation in terms of the sequence of tasks performed during patient visits. It concluded that the prevalence of specific tasks shifts significantly as primary care visits progress to their conclusion but, notably, PCPs collect patient information throughout the visit.
AHRQ-funded; HS017115; HS017014.
Citation: Holman GT, Beasley JW, Karsh BT . The myth of standardized workflow in primary care. J Am Med Inform Assoc 2016 Jan;23(1):29-37. doi: 10.1093/jamia/ocv107.
Keywords: Primary Care, Workflow