National Healthcare Quality and Disparities Report
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Topics
- Behavioral Health (1)
- Care Coordination (1)
- Caregiving (1)
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- (-) Consumer Assessment of Healthcare Providers and Systems (CAHPS) (8)
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AHRQ Research Studies
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Research Studies is a compilation of published research articles funded by AHRQ or authored by AHRQ researchers.
Results
1 to 8 of 8 Research Studies DisplayedHays RD, Mallett JS, Haas A
Associations of CAHPS composites with global ratings of the doctor vary by Medicare beneficiaries' health status.
This study examines whether the association of care coordination with global ratings of one's personal doctor varies by number of chronic conditions and self-rated health. Results were consistent with the hypothesis that patients in worse health weigh care coordination more heavily in global physician assessments than patients in better health. Emphasis on improving care coordination, especially for patients in poorer health, may improve patients' overall assessments of their providers.
AHRQ-funded; HS016980; HS025920.
Citation: Hays RD, Mallett JS, Haas A .
Associations of CAHPS composites with global ratings of the doctor vary by Medicare beneficiaries' health status.
Med Care 2018 Aug;56(8):736-39. doi: 10.1097/mlr.0000000000000942..
Keywords: Consumer Assessment of Healthcare Providers and Systems (CAHPS), Quality of Care, Health Status, Medicare, Provider Performance
Quigley DD, Elliott MN, Setodji CM
Quantifying magnitude of group-level differences in patient experiences with health care.
The purpose of this paper is to review approaches for assessing magnitude of differences in patient experience scores between different providers. The authors suggest routine estimation of magnitude in patient experience research. More work is needed documenting magnitude of differences between providers to make patient experience data more interpretable and usable.
AHRQ-funded; HS016980.
Citation: Quigley DD, Elliott MN, Setodji CM .
Quantifying magnitude of group-level differences in patient experiences with health care.
Health Serv Res 2018 Aug;53 Suppl 1:3027-51. doi: 10.1111/1475-6773.12828..
Keywords: Consumer Assessment of Healthcare Providers and Systems (CAHPS), Health Services Research (HSR), Patient Experience, Patient Experience, Quality Measures
Parast L, Burkhart Q, Gidengil C
Validation of new care coordination quality measures for children with medical complexity.
The purpose of this paper was to validate new caregiver-reported quality measures assessing care coordination services for children with medical complexity (CMC). Results showed that 19 newly-developed Family Experiences with Coordination of Care quality measures demonstrated convergent validity with previously-validated CAHPS measures. These new measures are valid for assessing the quality of care coordination services provided to CMC and may be useful for evaluating new models of care focused on improving these services.
AHRQ-funded; HS020506.
Citation: Parast L, Burkhart Q, Gidengil C .
Validation of new care coordination quality measures for children with medical complexity.
Acad Pediatr 2018 Jul;18(5):581-88. doi: 10.1016/j.acap.2018.03.006..
Keywords: Care Coordination, Children/Adolescents, Chronic Conditions, Consumer Assessment of Healthcare Providers and Systems (CAHPS), Patient Experience, Quality Indicators (QIs), Quality Measures, Quality Improvement, Quality of Care
Al Danaf J, Chang BH, Shaear M
Surfacing and addressing hospitalized patients' needs: proactive nurse rounding as a tool.
This paper reported on rounding interventions employed at high performing hospitals, and provided three case studies on how proactive nurse rounding was successfully implemented to improve patient-centredness. The investigators concluded that proactive rounding interventions are a feasible approach to help surface and address hospitalized patients' needs in a timely manner.
AHRQ-funded; HS021921.
Citation: Al Danaf J, Chang BH, Shaear M .
Surfacing and addressing hospitalized patients' needs: proactive nurse rounding as a tool.
J Nurs Manag 2018 Jul;26(5):540-47. doi: 10.1111/jonm.12580..
Keywords: Consumer Assessment of Healthcare Providers and Systems (CAHPS), Hospitalization, Hospitals, Inpatient Care, Nursing, Patient-Centered Healthcare, Patient Experience, Quality Improvement
Hatfield LA, Zaslavsky AM
Separable covariance models for health care quality measures across years and topics.
Public quality reports for Medicare Advantage health plans include 11 measures of patient experiences reported in the annual Consumer Assessment of Healthcare Providers and Systems surveys. To summarize associations among measures and years, the authors model the variance-covariance matrix governing the plan-level vectors of yearly quality measures as a Kronecker product of an across-measure matrix and an across-year matrix, or a sum of such Kronecker products.
AHRQ-funded; HS016978.
Citation: Hatfield LA, Zaslavsky AM .
Separable covariance models for health care quality measures across years and topics.
Stat Med 2018 May 30;37(12):2053-66. doi: 10.1002/sim.7656..
Keywords: Consumer Assessment of Healthcare Providers and Systems (CAHPS), Quality Measures, Quality of Care, Patient Experience, Medicare
Parast L, Bardach NS, Burkhart Q
Development of new quality measures for hospital-based care of suicidal youth.
This study researched the value of 4 new quality measures developed to assess hospital-based care for suicidal youth. The four quality measures focused on counseling caregivers about restricting access to lethal means of self-harm, and the benefits and risks of antidepressant medications. They were divided into measures for the emergency department (ED) and inpatient measures. Survey field tests were conducted with caregivers of youth who were admitted to the ED or inpatient care for suicidality at 1 of 2 children’s hospitals between July 2013 and June 2014. Most caregivers did receive counseling about restricting their child’s access to lethal means of self-harm and also reported higher rates of counseling of benefits on antidepressants both in the ED and in the inpatient setting than the risks.
AHRQ-funded; HS020506.
Citation: Parast L, Bardach NS, Burkhart Q .
Development of new quality measures for hospital-based care of suicidal youth.
Acad Pediatr 2018 Apr;18(3):248-55. doi: 10.1016/j.acap.2017.09.017..
Keywords: Caregiving, Children/Adolescents, Consumer Assessment of Healthcare Providers and Systems (CAHPS), Education: Patient and Caregiver, Emergency Department, Hospitalization, Hospitals, Inpatient Care, Behavioral Health, Prevention, Quality of Care, Quality Measures
Shaikh U, Yin HS, Mistry KB
AHRQ Author: Mistry KB
Leveraging medical conferences and webinars for hands-on clinical quality improvement: an intervention to improve health literacy-informed communication in pediatrics.
In this article, the authors describe the process and results with integrating a hands-on quality improvement learning session at the 2016 American Academy of Pediatrics meeting supplemented with virtual peer and expert support through webinars. Their results indicate that this process provided participants with the opportunity to improve clinical care through the use of health literacy–informed communication strategies.
AHRQ-authored.
Citation: Shaikh U, Yin HS, Mistry KB .
Leveraging medical conferences and webinars for hands-on clinical quality improvement: an intervention to improve health literacy-informed communication in pediatrics.
Am J Med Qual 2018 Mar/Apr;33(2):213-15. doi: 10.1177/1062860617719129.
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Keywords: Consumer Assessment of Healthcare Providers and Systems (CAHPS), Education: Continuing Medical Education, Health Literacy, Children/Adolescents, Quality Improvement
Yang L, Liu C, Huang C
Patients' perceptions of interactions with hospital staff are associated with hospital readmissions: a national survey of 4535 hospitals.
The researchers examined the extent to which patients' experience with hospital care is related to hospital readmission. Their finding suggests that hospitals with better staff responsiveness were significantly more likely to have lower 30-day readmissions for all conditions. The effect size depended on the baseline readmission rates, with the largest effect on hospitals in the upper 75th quartile.
AHRQ-funded; HS021844.
Citation: Yang L, Liu C, Huang C .
Patients' perceptions of interactions with hospital staff are associated with hospital readmissions: a national survey of 4535 hospitals.
BMC Health Serv Res 2018 Jan 29;18(1):50. doi: 10.1186/s12913-018-2848-9.
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Keywords: Consumer Assessment of Healthcare Providers and Systems (CAHPS), Hospitals, Patient Experience, Patient Experience, Hospital Readmissions