New AHRQ SOPS Value and Efficiency Supplemental Items for Hospitals and Medical Offices (Webcast)

Date: Tuesday, January 9, 2018, 2-3 p.m. ET

Description

This webcast from the Agency for Healthcare Research and Quality (AHRQ) features the new Value and Efficiency Supplemental Item Sets for the Surveys on Patient Safety Culture™ (SOPS™) for hospitals and medical offices. These supplemental item sets assess how well an organization’s culture supports value, efficiency, and waste reduction. Surveys are completed by clinical and nonclinical staff. The webcast features a hospital-based survey user’s experience implementing efficiency initiatives and improvements based on survey findings.

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Speakers

photo of Caren Ginsberg

 

Caren Ginsberg, Ph.D.
Division Director,
CAHPS® Division
Center for Quality Improvement and Patient Safety
Agency for Healthcare Research and Quality

 

 

photo of Joann Sorra

 

Joann Sorra, Ph.D.
Project Director
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat

 

 

photo of Cynthia Armstrong Persily

 

Cynthia Armstrong Persily, Ph.D., RN, FAAN
Chief Executive Officer
Highland Hospital,
Highland Behavioral Health Services,
and Highland Health Center

 

 

If you have any questions or comments, please contact the SOPS User Network at SafetyCultureSurveys@westat.com or call 1-888-324-9749.


About the Surveys on Patient Safety Culture

The Surveys on Patient Safety Culture are a suite of surveys that assess provider and staff opinions about patient safety culture in hospitals, outpatient medical offices, nursing homes, community pharmacies, and ambulatory surgery centers. The patient safety culture surveys program at the Agency for Healthcare Research and Quality (AHRQ) supports the development and promotion of patient safety culture surveys, toolkit materials, and comparative databases and provides technical assistance to users. Learn more about the program at https://www.ahrq.gov/sops/index.html.

Page last reviewed December 2017
Page originally created December 2017
Internet Citation: New AHRQ SOPS Value and Efficiency Supplemental Items for Hospitals and Medical Offices (Webcast). Content last reviewed December 2017. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/sops/valuewebcast.html