New AHRQ SOPS Value and Efficiency Supplemental Items for Hospitals and Medical Offices (Webcast)

Summary

On January 9, 2018, the Agency for Healthcare Research and Quality (AHRQ) hosted a webcast featuring the new Value and Efficiency Supplemental Item Sets for the Surveys on Patient Safety Culture™ (SOPS™) for hospitals and medical offices. These supplemental item sets assess how well an organization's culture supports value, efficiency, and waste reduction. Surveys are completed by clinical and nonclinical staff. The webcast featured a hospital-based survey user's experience implementing efficiency initiatives and improvements based on survey findings.

Speakers and PowerPoint Slides

photo of Caren Ginsberg

Caren Ginsberg, Ph.D.
Division Director,
CAHPS® Division
Center for Quality Improvement and Patient Safety
Agency for Healthcare Research and Quality
Presentation Slides (PDF, 130 KB)

 

 

 

photo of Joann Sorra

Joann Sorra, Ph.D.
Project Director
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
Introduction Slides (PDF, 299 KB)
Presentation Slides (PDF, 565 KB)
Closing Slides (PDF, 185 KB)

 

 

photo of Cynthia Armstrong Persily

Cynthia Armstrong Persily, Ph.D., RN, FAAN
Chief Executive Officer
Highland Hospital,
Highland Behavioral Health Services,
and Highland Health Center
Presentation Slides (PDF, 812 KB)

 

 

 

Recording

Clarification: To submit supplemental items to AHRQ's SOPS Databases, you need to administer the supplemental items with one of the SOPS surveys (Hospital or Medical Office). Supplemental items cannot be submitted to the SOPS Databases if they were administered as standalone items.

Transcript

Read the transcript of the webcast (PDF, 306 KB)

Related Material

Page last reviewed March 2018
Page originally created December 2017
Internet Citation: New AHRQ SOPS Value and Efficiency Supplemental Items for Hospitals and Medical Offices (Webcast). Content last reviewed March 2018. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/sops/valuewebcast.html