TeamSTEPPS Long-Term Care Instructor Guide

The Long-Term Care version of TeamSTEPPS adapts the core concepts of the TeamSTEPPS program to reflect the environment of nursing homes and other other long-term care settings such as assisted living and continuing care retirement communities. The examples, discussions, and exercises below are tailored to the long-term care environment.

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TeamSTEPPS Bibliography

Adams, K. A., G. F. Goodwin, C.A. Searcy, D. G. Norris, and S. H. Oppler.
Development of a Performance Model of the Medical Education Process. Technical report commissioned by the Association of American Medical Colleges. Washington, DC: American Institutes for Research, (2001).
Alonso, A., D. P. Baker, A. Holtzman, R. Day, H. B. King, L. M. Toomey, and E. Salas.
"Reducing Medical Error in the Military Health System: How can Team Training Help?" Human Resources Management Review. (In press).
Arora, V., J. Johnson, G. Lovinger, H. J. Humphrey, D. O. Meltzer.
"Communication Failures in Patient Sign-Out and Suggestions for Improvement: A Critical Incident Analysis." Qual. Saf. Healthcare, 14, 401-407. (2005).
Baker, D.P, R. Day, E. Salas.
"Teamwork as an Essential Component of High-Reliability Organizations". Health Services Research. 41:4p2, 1576-1598, (2006).
Baker, D. P., E. Salas, H. King, J. Battles, P. Barach.
"The Role of Teamwork in the Professional Education of Physicians: Current Status and Assessment Recommendations." Joint Commission Journal on Quality and Patient Safety, (April 2005), 31: 4, p. 185-202 (18).
Baker, D. P., E. Salas, P. Barach, J. Battles, and H. King.
"The Relation Between Teamwork and Patient Safety." Handbook of Human Factors and Ergonomics in Healthcare and Patient Safety. Lawrence Erlbaum Associates. July 2006.
Baker, D. P., J. M. Beaubien, and A. K. Holtzman.
DoD Medical Team Training Programs: An Independent Case Study Analysis. (Prepared by the American Institutes for Research under Contract No. 282-98-0029, Task Order No. 54) Rockville, MD: Agency for Healthcare Research and Quality, March 2006.
Baker, D. P., S. Gustafson, J. M. Beaubien, E. Salas, and P. Barach.
Medical Team Training Programs in Health Care. February 2005. AHRQ Publication No. 05-0021-4.
Baker, D. P., S. Gustafson, J. M Beaubien, and E. Salas.
Medical Teamwork and Patient Safety: The Evidence-based Relation. April 2005. AHRQ Publication No. 05-0053.
Beaubien, J. M. and D. P. Baker.
"The Use of Simulation for Training Teamwork Skills in Health Care: How Low Can You Go?" Quality and Safety In Healthcare. Volume 13 Suppl 1. (October 2004).
Cannon-Bowers, J. A., S. I. Tannenbaum, E. Salas, and C. E. Volpe.
"Defining Competencies and Establishing Team Training Requirements." Team Effectiveness and Decision-Making in Organizations. Ed. R.A. Guzzo, E. Salas, and Associates: San Francisco: Jossey-Bass, p. 333, (1995).
Chen, C. W.
Coaching Training. Alexandria, VA: ASTD Press, (2004).
DeChurch, L. A. and M. A. Marks.
"Teams Leading Teams: Examining the Role of Leadership in Multi-Team Systems." Journal of Applied Psychology 89. (2003).
Dickinson, T. L. and R. M. McIntyre.
A Conceptual Framework for Teamwork Measurement. In: Team Performance Assessment and Measurement. Ed. M. T. Brannick, E. Salas, and C. Prince. Mahwah, NJ: Erlbaum, (1997) 19.
DiMeglio, K., S. Lucas, C. Padula, et. al.
"Group Cohesion and Nurse Satisfaction". Journal of Nursing Administration. Vol. 35:3 pgs. 110-120, (2005).
Dunnington, G. L. and R. G. Williams.
"Addressing the New Competencies for Residents' Surgical Training." Academic Medicine, 78: 14, (2003).
Fleishman, E. A., M.D. Mumford, S. J. Zaccaro, K. Y. Levin, A. L Korotkin, and M. B. Hein.
"Taxonomic Efforts in the Description of Leader Behavior: A Synthesis and Functional Interpretation." Leadership Quarterly, 2: 245,(1991).
Fullan, M.
Leading in a Culture of Change Personal Action Guide and Workbook; San Francisco, CA: Jossey-Bass, (2004).
Gaffney, F. A., S.W. Harden, R. Seddon.
"Crew Resource Management: The Flight Plan for Lasting Change in Patient Safety". HCPro. (October 2005).
Hammond, S. A and A. B. Mayfield.
The Thin Book of Naming Elephants. Bend, OR: Thin Book Publishing, (2004).
Haig, K.M., Sutton, S., and Whittington, J.
SBAR: A Shared Mental Model for Improving Communication Between Clinicians. Journal on Quality and Patient Safety, Volume 32 Number 2 (March 2006).
Harris, T. C. and J. L. Barnes-Farrell.
"Components of Teamwork: Impact on Evaluations of Contributions to Work Team Effectiveness." Journal of Applied Social Psychology 27, 1694-1715. (1997).
Healthcare Team Training LLC.
Healthcare Team Training: Supplemental Resources. (2006).
King, H. B., B. Kohsin, and M. Salisbury.
System-Wide Deployment of Medical Team Training: Lessons Learned in the Department of Defense. Advances in Patient Safety: From Research to Implementation, AHRQ Publication #05-0021-CD, (April 2005).
Kinlaw, D.
The ASTD Trainer's Sourcebook: Facilitation Skills. New York: McGraw-Hill, (1996).
Klein, G. and L. G. Pierce.
"Adaptive Teams". Proceedings of the 6th ICCRTS Collaboration in the Information Age Track 4: C2 Decision-Making and Cognitive Analysis. (2001).
Klimoski, R. and S. Mohammed.
"Team Mental Model: Construct or Metaphor?" Journal of Management, 20: 403, (1994).
Kotter, J. P.
Leading Change. Boston: Harvard Business School Press, (1996).
Kotter, J. P. and D. S. Cohen.
The Heart of Change: Real-Life Stories of How People Change Their Organizations. Boston, Harvard Business School Press, (2002).
Kotter, J. P. and H. Rathgeber.
Our Iceberg Is Melting: Change and Success Under Adverse Conditions. New York: St. Martin's Press. (2006). Refer also to:
Kozlowski, S. W., S. M. Gully, E. R. Nason, and E. M. Smith.
"Developing Adaptive Teams: A Theory of Compilation and Performance Across Levels and Time". The Changing Nature of Performance: Implications for Staffing, Motivation, and Development. Ed. D. R. Ilgen, and E. D. Pulakos: San Francisco: Jossey-Bass, (1999) 240.
Kozlowski, S. W. and B. S. Bell.
"Work Groups and Teams in Organizations." In Comprehensive Handbook of Psychology. Ed. Borman, W. C., Ilgen, D. R., and Klimoski, R.: Vol. 12 Industrial and Organizational Psychology. New York, Wiley. (2003).
Mann, S., R. Marcus, and B. Sachs.
(Acknowledgements: J. Muri, P. Neilsen, S. Pratt, P. Greenberg, M. Salisbury, H. King, and D. Baker) "Lessons from the Cockpit: How Team Training Can Reduce Errors on L&D." Contemporary OB/GYN. January, 2006, pp. 34-45.
Mann, S., S. Pratt, P. Gluck, P. Nielsen, D. Risser, P. Greenberg,et. al.
"Assessing Quality in Obstetrical Care: Development of Standardized Measures". Joint Commission Journal on Quality and Patient Safety. 32:9 Sept. 2006, pp. 497-505(9), (2006).
Marks, M. A., J. E. Mathieu, and S. J. Zaccaro.
"A Temporally Based Framework and Taxonomy of Team Processes". Academy of Management Review, 26: 356, (2001).
Mathieu, J. E., T. S. Heffner, G. F. Goodwin, and E. Salas.
"The Influence of Shared Mental Models on Team Process and Performance." Journal of Applied Psychology, 85: 273, (2000).
McGrath, J. E.
"The Influence of Quasi-Therapeutic Relations on Adjustment and Effectiveness in Rifle Teams." Journal of Abnormal and Social Psychology 65, 365-375. (1962).
McIntyre, R. M. and E. Salas.
"Measuring and Managing for Team Performance: Emerging Principles from Complex Environments." Team Effectiveness and Decision Making in Organizations. Ed. R. A. Guzzo, E. Salas, and Associates: San Francisco: Jossey-Bass, (1995) 9.
Mohammed, S. and B. C. Dumville.
"Team Mental Models in a Team Knowledge Framework: Expanding Theory and Measurement Across Disciplinary Boundaries." Journal of Organizational Behavior 22, 89-106. (2001).
Morey, J.C., R. Simon, G. D. Jay, and M. M. Rice.
"A Transition From Aviation Crew Resource Management to Hospital Emergency Departments: The MedTeams Story." R. S. Jensen. Proceedings of the 12th International Symposium on Aviation Psychology, 1-7. 2003. Dayton, OH, Wright State University Press. (4-14-2003).
Morey, J.C., Simon, R., Jay, G.D., Wears, R.L., Salisbury, M., Dukes, K.A., and Berns, S.D.
"Error Reduction and Performance Improvement in the Emergency Department Through Formal Teamwork Training: Evaluation Results of the MedTeams project. HSR: Health Services Research, 37 (6), 1553-1581.
Morgan, B. B., A. S. Glickman, E. A. Woodward, A. S. Blaiwes, and E. Salas.
Measurement of Team Behaviors in a Navy Environment. Tech. Report No. NTSC TR-86-014. Orlando, FL: Naval Training Systems Center, (1986).
Morgeson, F. P.
Leading as Event Management: Toward a New Conception of Team Leadership. Poster session presented at meeting of the Society of Industrial and Organizational Psychology, St. Louis, MO. (1997).
Nielsen, P. E., M. B. Goldman, S. Mann, D. E. Shapiro, R. G. Marcus, S. D. Pratt, P. Greenberg, P. McNamee, M. Salisbury, D. Birnbach, P. A. Gluck, M. D. Pearlman, H. King, D. N. Tornberg, and B. P. Sachs.
"The Labor and Delivery Teamwork Intervention Trial." Obstetrics & Gynecology. (In press, 2006.)
Pisano, G.P., R.M.J. Bohmer, A.C Edmondson.
"Organizational Differences in Rates of Learning: Evidence from the Adoption of Minimally Invasive Cardiac Surgery". Management Science. 47:6 pgs 752-768. (2001).
Porter, C. O. L. H., J. R. Hollenbeck, D. R. Ilgen, A. P. J. Ellis, B. J. West, and H. Moon.
"Backup Behavior in Teams: The Role of Personality and Legitimacy of Need." Journal of Applied Psychology, 88: 391, (2003).
Pronovost, P., S. Berenholtz, T. Dorman, et. al.
"Improving Communication in the ICU Using Daily Goals". Journal of Critical Care, 18:2, pgs. 71-75, (2003).
Roberts, K.H.
"Managing high reliability organizations". California Management Review. 32:4 pp. 101-114. (1990).
Russell, J. and L. Russell.
Leading Change Training. Alexandria, VA: ASTD Press, (2004).
Salas, E., D. Baker, H. King, and J. Battles.
"Can the Science and Practice of Human Factors and Ergonomics Enhance Patient Safety? Opportunities and Challenges." Human Factors and Ergonomics Society: Special Edition, Volume 48, No. 1, pp. 1-4. (Spring 2006).
Salas, E., C. A. Bowers, and J. A. Cannon-Bowers.
"Military Team Research: 10 Years of Progress." Military Psychology, 7: 55, (1995).
Salas, E., C. S. Burke, and K. C. Stagl.
"Developing Teams and Team Leaders: Strategies and Principles." Leader Development for Transforming Organizations. Ed. R.G. Demaree, S.J. Zaccaro, and S.M. Halpin: Mahwah, NJ: Lawrence Erlbaum Associates, Inc, (2004).
Salas, E., T. L. Dickinson, S. A. Converse, and S. Tannenbaum.
"Toward an Understanding of Team Performance and Training." Teams: Their Training and Performance. Ed. R.W. Swezey and E. Salas: Norwood, NJ: Ablex, (1992) 3.
Salas, E., Wilson, K.A., Burke, S., and Wightman, D.C.
Does Crew Resource Management Training Work? An Update, an Extension, and Some Critical Needs. Volume 48, No. 2, pp. 392-412, (Summer 2006).
Salas, E., Wilson, K.A., Burke, C.S., Wightman, D.C., and Howse, W.R.
A Checklist for Crew Resource Management Training. Human Factors and Ergonomics Society (2006).
Sexton, J.B.,
"Teamwork Climate and Postoperative Sepsis in the Surgical Operating Room". Association for Psychological Science Symposium. New York, (27 May 2006).
Shapiro, M., et. al.
"Simulation based teamwork training for emergency department staff: Does it improve clinical team performance when added to an existing didactic teamwork curriculum?". Quality & Safety in Healthcare 13, 417,421. (2004).
Simon, R., V. Langford, A. Locke, J. C. Morey, D. Risser, and M. Salisbury.
A Successful Transfer of Lessons Learned in Aviation Psychology and Flight Safety to Health Care: The MedTeams System. Patient Safety Initiative 2000-Spotlighting Strategies, Sharing Solutions, 45-49. 2000. Chicago, National Patient Safety Foundation. (4 October 2000).
Simon, R., J. C. Morey, M. M. Rice, L. Rogers, G. D. Jay, M. Salisbury, and R. Wears.
"Reducing Errors in Emergency Medicine Through Team Performance: The MedTeams Project." Enhancing Patient Safety and Reducing Errors in Health Care. Ed. A. L. Scheffler and L. Zipperer: Chicago: National Patient Safety Foundation (1998) 142.
Sims, D. E., E. Salas, and S. C. Burke.
Is There a 'Big Five' in Teamwork? Chicago, IL. 19th annual meeting of the Society for Industrial and Organizational Psychology. Chicago, IL (2004) 4.
Stout, R. J., J. A. Cannon-Bowers, and E. Salas.
"The Role of Shared Mental Models in Developing Team Situational Awareness: Implications for Team Training." Training Resource Journal, 2: 85, (1996).
Tjosvold, D.
Flight Crew Collaboration to Manage Safety Risks. Group and Organization Studies 15, 177-191. (1990).
Zaccaro, S. J., A. L. Rittman, and M. A. Marks.
"Team Leadership." Leadership Quarterly, 12: 451, (2001).

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Page last reviewed October 2014
Page originally created October 2012
Internet Citation: Bibliography. Content last reviewed October 2014. Agency for Healthcare Research and Quality, Rockville, MD.