TeamSTEPPS for Office-Based Care Hybrid Course
The TeamSTEPPS for Office-Based Care curriculum can also be presented as a hybrid course. In this course the material is split between in-person and recorded PowerPoint slides. The purpose of this course would be primarily for a Practice Facilitator (or other master trainer) who wants to deliver the material across a large group of medical offices.
It is recommended that the Practice Facilitator follow these steps:
- Recruit one office champion from each office.
- Have that office champion recruit a change team of a minimum of three (3) individuals from a multi-disciplinary background.
- Invite the office champions and their change team members to watch the online lessons 1-3.
- Have the office champions use the online course agendas and debrief worksheets to guide a discussion amongst their change teams about each lesson.
- Invite the office champions to a one-day in-person learning event using the classroom slides for the implementation focused modules.
This hybrid course uses the following materials:
Online Portion of Hybrid Course
Introduction and Team Structure
- Online Course Lesson 1 (Introduction and Team Structure).
- Online Course Lesson 1 Agenda (PDF, 93.33 KB).
- Online Course Lesson 1 Debrief Worksheet (PDF, 44 KB).
Leading Teams and Situation Monitoring
- Online Course Lesson 2 (Leading Teams and Situation Monitoring).
- Online Course Lesson 2 Agenda (PDF, 35.38 KB).
- Online Course Lesson 2 Debrief Worksheet (PDF Version, 37.8 KB).
Mutual Support and an Introduction to Implementation
- Online Course Lesson 3 (Mutual Support and an Introduction to Implementation).
- Online Course Lesson 3 Agenda (PDF, 122.17 KB).
- Online Course Lesson 3 Debrief Worksheet (PDF, 38.13 KB).
In-Person Portion of Hybrid Course
Summary: Putting It All Together
- Summary: Putting It All Together (Classroom Slides) (PowerPoint, 649.48 KB).
- Summary: Putting It All Together (Instructor Guide) (PowerPoint, 722.08 KB).
- Beginning the TS Journey Video.
Coaching and Teaching
- Coaching and Teaching (Classroom Slides) (PowerPoint, 629.33 KB).
- Coaching and Teaching (Instructor Guide) (PowerPoint, 2 MB).
- An Issue of Time Video.
- Having an Important Discussion on a Common Issue Video.
- How To Dive Deeper Video.
- How To Coach the DESC Script Video.
- Coaching in the Moment Video.
Change Management
- Change Management (Classroom Slides) (PowerPoint, 1.61 MB).
- Change Management (Instructor Guide) (PowerPoint, 1.55 MB).
Measurement
- Measurement (Classroom Slides) (PowerPoint, 704.35 KB).
- Measurement (Instructor Guide) (PowerPoint, 1.33 MB).
- Measurement Exercise (Participant Handout) (PDF, 170.87 KB).
- Evaluation Tools.
Implementation Planning
- Implementation Planning (Classroom Slides) (PowerPoint, 818.48 KB).
- Implementation Planning (Instructor Guide) (PowerPoint, 1.34 MB).
- Implementation Workbook (Participant Handout) (PDF, 188.95 KB).