TeamSTEPPS® Ordering Information

This information is designed to help users order TeamSTEPPS items that are available in other formats (e.g., CD, DVD).

TeamSTEPPS materials are available both online and in print format from the AHRQ Publications Clearinghouse and the Government Printing Office (GPO) Bookstore.

AHRQ Publications Clearinghouse Contact Info

  • Email: AHRQpubs@ahrq.hhs.gov.
  • Toll-free telephone number: 800-358-9295 (Monday through Friday, 8:00 a.m.–5:00 p.m. Eastern Time, except Federal holidays.

AHRQ Publications Clearinghouse Processing and Shipping Info

  • Standard delivery: Customers should allow 10-14 days for delivery, depending on the U.S. delivery address.
  • Expedited delivery: Customers can provide a FedEx or UPS account number to be used for shipping or pay via credit card (MasterCard or Visa).
  • Requests for next-day or 2-day delivery must be received by 12:00 noon Eastern Time.
  • Shipping charges apply to all orders over $35.00
  • Additional charges may apply for expedited delivery, requests for bulk quantities, and delivery to addresses outside the United States.

AHRQ Publications Clearinghouse Cost and Order Limits for TeamSTEPPS Materials

  • Note: Requests for bulk quantities are subject to approval based on inventory levels.
  • Requests from DoD customers should be submitted to dodteamstepps@ahrq.hhs.gov.
Publication No. Title Price
A14-0001-1 TeamSTEPPS 2.0 Instructor's Guide (includes multimedia CD/DVD kit, pocket guide, rapid response module CD, limited English proficiency DVD) First copy: $12.00; additional copies $50.00 each, plus shipping
A14-0001-2 TeamSTEPPS 2.0 Pocket Guide First 10 copies free; additional copies are $2.50 each, plus shipping
A14-0001-3-DVD TeamSTEPPS 2.0 DVD First 10 copies free; additional copies are $2.00 each, plus shipping
AHRQ06-0020-5 TeamSTEPPS Poster 1 free copy; additional copies are $2.00 each, plus shipping
AHRQ0809-0074CD TeamSTEPPS Rapid Response Module, CD First 10 copies free; additional copies are $2.00 each, plus shipping
A1213-0004-1DVD TeamSTEPPS Long-Term Care Version, DVD First 10 copies free; additional copies are $2.00 each, plus shipping
A1213-0068-DVD TeamSTEPPS Limited English Proficiency Module, DVD First 10 copies free; additional copies are $2.00 each, plus shipping

TeamSTEPPS 2.0 Pocket Guides can also be purchased from the Government Printing Office (GPO) Bookstore.  Contact the GPO Bookstore for information on cost, processing, and shipping.

GPO Bookstore Contact Info

Page last reviewed March 2017
Page originally created March 2017
Internet Citation: TeamSTEPPS® Ordering Information. Content last reviewed March 2017. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/teamstepps/orderinginfo.html