Training tools to make care safer
Five-step process for clinicians and their patients
Helps hospitals prevent CAUTI


The Agency for Healthcare Research and Quality (AHRQ) offers practical, research-based tools and other resources to help a variety of health care organizations, providers, and others make care safer in all health care settings.

Find Education & Training Tools by Keyword or Topic
11-20 of 28 Tools displayed
doctor making notes
The Improving Your Office Lab Testing Process Ambulatory Toolkit increases the reliability of the lab testing process within a medical office with step-by-step guidance. Includes checklists and materials to help communicate with patients
Date Published: January 2018
Setting of Care: Ambulatory Care, Hospital
prescription medication being dispensed into a person's palm.
The MATCH toolkit features a step-by-step guide for hospitals to improve medication reconciliation processes as patients move through the health care system.
Date Published: August 2012
Setting of Care: Hospital, Long-term Care, Outpatient Surgery
Pediatric Toolkit for Using the AHRQ Quality Indicators
This stand-alone pediatric version of the Quality Indicators Toolkit helps meet the needs of hospitals that serve children and includes a concise set of tools to facilitate efforts to improve clinical quality.
Date Published: June 2016
Setting of Care: Hospital
health care professional assists a patient in a hospital corridor
This toolkit focuses on overcoming the challenges associated with developing, implementing, and sustaining a fall prevention program in hospitals.
Date Published: January 2013
Setting of Care: Hospital
a doctor talks to a patient
This updated guide, which is based on the latest scientific evidence, includes tools and resources for hospital staff to prevent hospital-acquired venous thromboembolism.
Date Published: August 2016
Setting of Care: Hospital
Doctor and elderly female patient
These materials assist hospital staff in implementing effective pressure ulcer prevention practices through an interdisciplinary approach to care.
Date Published: September 2012
Setting of Care: Hospital
Questions Are the Answer Toolkit
Questions Are the Answer provides tools for clinicians to use to engage patients and their families as part of the health care team. Materials include a seven-minute waiting room video, notepads for prioritizing questions, brochures, and an interactive question builder.
Date Published: September 2012
Setting of Care: Ambulatory Care
health care professional consults with a patient
This toolkit assists hospitals, including those that serve diverse populations, improve their hospital discharge process to reduce avoidable readmissions and posthospital emergency department visits. A guide for patients and families, available in English and Spanish, was developed as part of the toolkit.
Date Published: March 2013
Setting of Care: Hospital, Long-term Care
a stethoscope in the shape of a heart
TeamSTEPPS is a customizable program plus specialized tools to reduce risks to patient safety by training clinicians in teamwork and communication skills. Materials include a leader's guide for trainers, a pocket guide of important concepts for trainees, and a multimedia guide featuring training videos to illustrate various concepts. There are TeamSTEPPS modules for (1) hospitals (2) medical offices (3) long-term care facilities (4) rapid response teams (5) staff treating patients with limited English proficiency, and (6) dental offices.
Date Published: May 2016
Setting of Care: Ambulatory Care, Hospital, Long-term Care, Outpatient Surgery
CUSP logo
This toolkit helps hospital labor and delivery units improve patient safety, team communication, and quality of care for mothers and their newborns with an aim of decreasing maternal and neonatal adverse events resulting from poor communication and system failures.
Date Published: June 2017
Setting of Care: Hospital