Training tools to make care safer
Five-step process for clinicians and their patients
Helps hospitals prevent CAUTI


The Agency for Healthcare Research and Quality (AHRQ) offers practical, research-based tools and other resources to help a variety of health care organizations, providers, and others make care safer in all health care settings.

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31-40 of 44 Tools displayed
two health care professionals consult a chart
These materials contain a five-step process for clinicians to use with patients that encourages exploring and comparing the benefits, harms, and risks of each option through meaningful dialogue about what matters most to the patient.
Date Published: July 2014
Setting of Care: Ambulatory Care, Outpatient Surgery
a stethoscope in the shape of a heart
TeamSTEPPS is a customizable program plus specialized tools to reduce risks to patient safety by training clinicians in teamwork and communication skills. Materials include a leader's guide for trainers, a pocket guide of important concepts for trainees, and a multimedia guide featuring training videos to illustrate various concepts. There are TeamSTEPPS modules for (1) hospitals (2) medical offices (3) long-term care facilities (4) rapid response teams (5) staff treating patients with limited English proficiency, and (6) dental offices.
Date Published: May 2016
Setting of Care: Ambulatory Care, Hospital, Long-term Care, Outpatient Surgery
4 doctors standing around a patient's bed
This toolkit provides materials that explain the concepts, change strategies, tools, and resources to teach residents and improve care for patients with chronic illness in an academic setting. It assists academic health care environments in implementing the Chronic Care Model approach.
Date Published: January 2008
Setting of Care: Ambulatory Care
CUSP logo
This toolkit helps hospital labor and delivery units improve patient safety, team communication, and quality of care for mothers and their newborns with an aim of decreasing maternal and neonatal adverse events resulting from poor communication and system failures.
Date Published: June 2017
Setting of Care: Hospital
Doctor in a surgical gown and mask
This toolkit helps hospitals prevent CAUTI in patients and improve safety culture at the unit level by implementing concepts from the Comprehensive Unit-based Safety Program (CUSP).
Date Published: October 2015
Setting of Care: Hospital
Toolkit for Reduction of Clostridium difficile Infections Through Antimicrobial Stewardshi
This toolkit assists hospital staff and leadership in developing an effective antimicrobial stewardship program with the potential to reduce C. difficile. It helps hospitals consider the organizational changes and resources needed to create and sustain an effective program for reducing C. difficile.
Date Published: September 2012
Setting of Care: Hospital
Stethoscope shaped like a heart sitting on some data readouts
This toolkit is designed to support hospitals in assessing and improving the quality and safety of care they provide. The QI Toolkit is designed as a flexible, modifiable set of tools that can be selected according to a hospital's needs.
Date Published: July 2016
Setting of Care: Hospital
Icon for Toolkit to Engage High-Risk Patients In Safe Transitions Across Ambulatory Settings
A Toolkit to Engage High-Risk Patients in Safe Transitions Across Ambulatory Settings provides strategies, tools, and education to help staff who work in ambulatory care facilities prepare patients for new and follow-up appointments in order to prevent errors during transitions in care.
Date Published: December 2017
Setting of Care: Ambulatory Care
a patient receives assistance with walking
Hospital intensive care unit (ICU) staff can use the toolkit to apply the proven principles and methods of AHRQ's Comprehensive Unit-based Safety Program (CUSP) to reduce complications for mechanically ventilated patients.
Date Published: March 2017
Setting of Care: Hospital
CUSP logo of interlocking puzzle pieces.
The Toolkit To Improve Safety in Ambulatory Surgery Centers helps ambulatory surgery centers make care safer for their patients. Ambulatory surgery centers can use the toolkit to apply the proven principles and methods of AHRQ's Comprehensive Unit-based Safety Program to prevent surgical site infections and other complications and improve safety culture in their facilities.
Date Published: June 2017
Setting of Care: Hospital, Outpatient Surgery