AHRQ's Patient-Centered Medical Home Resource Center
The Patient-Centered Medical Home (PCMH) model holds promise as a means to improve health and health care in America by transforming how primary care is organized, delivered, and funded. Building on the work of a large and growing community, the Agency for Healthcare Research and Quality (AHRQ) envisions the PCMH as a model of primary care that delivers patient–centered, high–quality care safely and efficiently through improved communication and coordination.
Summary of Activities:
In order to facilitate widespread PCMH transformation, AHRQ established the PCMH Resource Center to give researchers and health policy makers the information they need. The Web site defines the PCMH and provides a series of in-depth white papers, focused policy briefs, systematic evidence reviews, and guides to innovative evaluation methods. These resources cover topics ranging from care coordination to patient engagement to health information technology. In the past year, the site has expanded to include more practical tools to support implementation of complex practice change.
The "Developing and Running a Primary Care Practice Facilitation Program: A How-to Guide" (PDF File; Plugin help) provides instructions and resources for state and regional organizations with an interest in primary care quality improvement. The Guide highlights the potential of practice facilitation as a strategy for supporting widespread, systematic practice improvement across communities. It addresses important considerations for practice facilitation programs, such as administration, workforce management, financing, and evaluation, and details the steps necessary to address these issues. Four additional in-depth case studies of successful practice facilitation programs complement the lessons of the How-to-Guide. AHRQ established the Primary Care Practice Facilitation Learning Community to allow organizations interested in practice facilitation share their experiences and learn from one another.
AHRQ also facilitates and convenes the Federal PCMH Collaborative, bringing together partners from across the Federal Executive Branch to share lessons learned in work related to PCMH transformation.
Alignment to the National Quality Strategy (NQS):
Efforts such as this drive the transition of new delivery models forward, and support multiple NQS priorities:
- Making care safer by reducing harm caused in the delivery of care.
- Ensuring that each person and family are engaged as partners in their care.
- Promoting effective communication and coordination of care.
- Making quality care more affordable for individuals, families, employers, and governments by developing and spreading new health care delivery models.
The program is directed by the Agency for Healthcare Research and Quality, and more information can be found at: http://pcmh.ahrq.gov/.