Wisconsin Collaborative for Healthcare Quality
The Wisconsin Collaborative for Healthcare Quality (WCHQ) is a voluntary, statewide consortium of physician groups, hospitals, health plans, and employers working together to improve health and the quality and affordability of health care in Wisconsin. WCHQ members publicly report an agreed-upon set of performance measures related to the services that they provide, enabling the collaborative to produce comparative reports on health care quality and patient experience. As a result, practices are able to identify areas for improvement within their own organization and build the capacity to do so through the forums convened and facilitated by the Collaborative to share successes and challenges with others.
Summary of Activities:
Since 2004, at least 567 health care practice sites—including 65 percent of primary care providers in the State—participating in the Collaborative have reported on over 30 performance measures adopted by the WCHQ Board. The Collaborative then validates the underlying data used to generate the measures before posting the results to its Web site for use by health care providers, purchasers, consumers, and other stakeholders to compare member organization performance. Novel measures developed by WCHQ allow for tracking the practices' performance across all patients and all payers, a difficult task with traditional claims-based measures.
Using the reports provided by WCHQ, participating providers can identify opportunities for improvement, common challenges, or promising successes that can be shared across the Collaborative. WCHQ hosts regular learning events for health care providers, purchasers and payers to do just that. On more difficult issues requiring greater technical assistance, the WCHQ Online Community provides tools and resources for members to collaborate and serve as peer-to-peer coaches.
Wisconsin consumers benefit not just from being able to access information pertaining to the quality of their care, but also from the quality improvement resulting from the Collaborative's public reporting efforts. Evidence has shown that the voluntary public reporting undertaken by WCHQ members results in quality improvement across the reported measures over time. A Commonwealth Fund-supported study found that WCHQ member organizations saw significant improvement across diabetes and cardiovascular disease measures reported to WCHQ over a 5-year period, and outperformed non-member peers in Wisconsin, nearby States, and the rest of the United States.1
Alignment to the National Quality Strategy (NQS):
The public reporting and quality improvement initiatives undertaken by the Wisconsin Collaborative for Healthcare Quality contribute to:
- Promoting the most effective prevention and treatment practices for the leading causes of mortality, starting with cardiovascular disease.
The Wisconsin Collaborative for Healthcare Quality is governed by a multi-stakeholder board of directors. The Collaborative receives its funding from member assessments as well as grants from the Agency for Healthcare Research and Quality (AHRQ) and national organizations, including the Commonwealth Fund, the Robert Wood Johnson Foundation (through its Aligning Forces for Quality program), and the Wisconsin Partnership Program. Learn more about the Wisconsin Collaborative for Healthcare Quality.
1 G. C. Lamb, M. A. Smith, W. B. Weeks, et al., "Publicly Reported Quality-of-Care Measures Influenced Wisconsin Physician Groups to Improve Performance," Health Affairs, March 2013 32(3):536–43. http://content.healthaffairs.org/content/32/3/536.abstract